RICHARD BROWN
Mississauga,Ontario
Summary
SkiLl.s Profi[e Communicative - attentive listener, confident speaker, excellent oral and written skills Conscientious - compassionate, empathetic, patient while treating others with dignity and respect Self- motivated - self-confident and demonstrate self-control while keeping a positive open mind Dedicated Team Player - Ability to collaborate with various individuals valuing diversity Time Manaqement - able to prioritize duties, paying attention to detail while remaining calm to meet strict deadlines Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Security Officer
The Drake Hotel
11.2021 - Current
- Hotel, restaurant and club security
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to incidents and assessed active situations for security concerns.
Loss Prevention Officer
Costco Wholesale Corp
11.2000 - Current
- E Detain and trespass shoplifters
- Preparing reports for internal use based upon evidence collected during investigations
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Forklift Operator
Costco Wholesale Corp
11.2000 - 01.2022
- Selected as backup
- Department Supervisor to cover labour shotages due to my proven track record of accountability and attention to detail r Working within a team environment to ensure workplace compliance followlng Health & Safety standards
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Shipping and Receiving Clerk
Zellers Department Store
03.1988 - 11.2000
- R Accountable for organizing and scheduling a crew to clean the exterior of passenger airliners o Responsible for the crew completing the aircraft cleaning properly while meeting time constraints
- Experience
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
Ontario Security License - Protection, Security And Investigation
Martial Security
Mississauga, ON08.2020
Diploma - English
The Woodlands Secondary School
Mississauga, ON01.1992
Skills
- CCTV Surveillance
- Crime Prevention
- Arrest Procedures
- Investigation Documentation
- Theft Prevention Training
- Report Writing
- Surveillance
Accomplishments
- Reduced shoplifting rates by large amount through improved surveillance procedures.
- Helped company recover thousands by identifying and reporting internal theft.
- Successfully completed two-week security training program.
- Documented and resolved internal theft which led to job termination.
Certification
- Certified Forklift Train The Trainer, Costco Wholesale Current
- Costco Wholesale - Loss Prevention Trainer
- Smart Serve License
- Security Guard Licence
Timeline
Security Officer
The Drake Hotel
11.2021 - Current
Loss Prevention Officer
Costco Wholesale Corp
11.2000 - Current
Forklift Operator
Costco Wholesale Corp
11.2000 - 01.2022
Shipping and Receiving Clerk
Zellers Department Store
03.1988 - 11.2000
Ontario Security License - Protection, Security And Investigation
Martial Security
Diploma - English
The Woodlands Secondary School
- Certified Forklift Train The Trainer, Costco Wholesale Current
- Costco Wholesale - Loss Prevention Trainer
- Smart Serve License
- Security Guard Licence
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