Richard Boyer
Program Director
San Clemente
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Ready to apply 22 years of experience to new professional challenges within a Social Services organization.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Program Director
Rite of Passage
04.2023 - 01.2025
- Responsible for the quality delivery and oversight of the treatment, education, vocational and health and welfare services for youth served
- Responsible for the day-to-day site operations including budgeting, administration, program elements and marketing
- Developed relationships with other agencies and stakeholders
- Evaluated program performance and implemented policies and procedures to ensure consistent and quality delivery of services to youth
- Recruited and selected new youth into the program
- Oversight of the recruitment, hiring and training of new employees
Program Director of Residential Services
South Coast Children's Society
02.2006 - 04.2022
- Improved success of program by making proactive adjustments to operations
- Evaluated all operations of the program to ensure compliance with federal, state and accreditation requirements
- Helped develop the Short-Term Residential Therapeutic Program (STRTP) by creating the Program Statement and Plan of Operation
- Oversaw a team of 60-80 employees including Direct Care Staff, Managers, Supervisors/Administrators and Medical Personnel
- Helped manage a budget between ~$2,800,000 and $3,450,000 depending on the number of clients being served
- Supervised and evaluated employees on all matters related to the program, budget, case management and service-related activities for clients
- Reviewed and investigated all incidents involving program compliance
- Acted as the primary liaison to the county, state and other regulatory agencies regarding service delivery
- Developed strong relationships with various agencies throughout the state
- Conducted on-going training for employees
- Recruitment, hiring, terminating and scheduling of employees
- Facilitated intake and discharge of clients
Program Supervisor
South Coast Children's Society
06.2003 - 02.2006
- Provided routine supervision and coaching of employees
- Responsible for recruiting, counseling, terminating and scheduling employees
- Ensured daily structure and supervision of clients was maintained
- Served as primary point of contact for client Social Workers, family members and educational personnel
- Planned and ensured implementation of client treatment goals and objectives
- Ensured timely and accurate completion of client documentation
- Responsible was program budget (~$1,500 weekly)
- Led employee team meetings
Direct Care Staff
South Coast Children's Society
08.2000 - 06.2003
- Supervised clients and reviewed environment to ensure cleanliness and safety
- Monitored, redirected and recorded client behavior
- Administered medication as directed by physician
- Participated in client activity groups
- Reported signs of client aggression and unsafe behavior and took necessary safety precautions
- Utilized relational and creative client interventions
Education
Bachelor of Arts - Psychology
University of California, Berkeley
Berkeley, CA 08.1996 - 05.2000
Skills
Program Development and Management
Employee Management
Program Leadership
Budgeting
Scheduling
Effective leader
Administration knowledge
Multitasking
Team Player
Timeline
Program Director
Rite of Passage
04.2023 - 01.2025
Program Director of Residential Services
South Coast Children's Society
02.2006 - 04.2022
Program Supervisor
South Coast Children's Society
06.2003 - 02.2006
Direct Care Staff
South Coast Children's Society
08.2000 - 06.2003
Bachelor of Arts - Psychology
University of California, Berkeley
08.1996 - 05.2000
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