RICHARD BECKETT
Port Elgin,Canada
Summary
Experienced retail manager transitioning to HR, equipped with a Graduate Certificate in HR from Fanshawe College. Proven leadership in managing diverse teams, fostering strong working relationships, and enhancing team engagement. Demonstrated ability to apply practical experience in a new industry context.
Overview
22
22
years of professional experience
Work History
Store Manager
Starbucks
Owen Sound, ON
07.2024 - Current
- Transformed store culture to prioritize customer service and cleanliness.
- Hired and trained new team of supervisors to enhance operational efficiency.
- Managed 25 employees at one of the busiest locations in district.
- Implemented strategies to improve team performance and customer satisfaction.
Operations Manager
Canadian Tire
Owen Sound, ON
01.2024 - 07.2024
- Overseeing 60 employees, responsible for all departments on the sales floor as well as receiving/warehouse.
- Acted as a go between the Dealer/GM and middle managers.
- Worked with team on floor to improve morale and operational excellence.
Store Manager/Store Owner
Giant Tiger
London, Port Elgin, ON
04.2019 - 07.2023
- Gained vast experience in the buying and merchandising aspects of retail as I was responsible for both parts of the business.
- Over the course of my tenure I recruited, hired and trained a new management team working directly under me.
- While working within franchise guidelines created a new interview process along with a more structured orientation training program.
Store Manager
Michaels Arts and Crafts
Edmonton, Winnipeg, London
08.2014 - 04.2019
- Opened new location in Leduc AB with involved recruiting, hiring and training an entire team, later moved to Winnipeg store later in 2015 and then London in 2016.
- Both times held responsible for turning stores around in terms of following correct policies and procedures.
Hard Side Manager, Store Manager
Bed Bath & Beyond
Edmonton, AB
04.2012 - 08.2014
- Responsible for ordering and merchandising all ‘hard’ lines within the store.
- Was promoted to Store Manager in 2013 and ran 2 renovation projects at West Edmonton Mall location.
- This involved leading an overnight team as we first expanded and then re modelled the store.
- Had to co-ordinate with tradesmen, fixturing team and merchandising team to ensure that project deadlines were met.
Assistant Manager
Toys R Us
Cambridge, Norwich, England
05.2011 - 02.2012
- Lead the front-end team, responsible for de-escalating any situations with customers that arose.
- Became more skilled at store scheduling and payroll with a larger number of employees than I had previously experienced.
Store Manager
LS Travel Retail
Banff, Whistler, AB, BC
08.2008 - 12.2010
- Managed 2 gift shops in resort towns under franchise agreement with LS Retail.
- Became proficient at building relationships with supplies and other businesses within a small community.
Store Manager
Lidl
Manchester, England
07.2003 - 02.2007
- Completed ordering, merchandising and stocking of all food products.
- During my first management job I learned a lot about leading and motivating small teams while juggling a very tight payroll budget.
Education
Ontario College Graduate Certificate - Human Resources Management
Fanshawe College
London, ON04.2025
BA (Hons) - History & Politics
Leeds Metropolitan University
Leeds, England05.2003
Skills
- Employee training and onboarding
- Payroll administration and benefits
- Recruitment and talent acquisition
- Team building and collaboration
- Conflict resolution strategies
- Performance management systems
- HRIS expertise
- Employment law compliance
- Health and safety regulations
References
References available upon request.
Timeline
Store Manager
Starbucks
07.2024 - Current
Operations Manager
Canadian Tire
01.2024 - 07.2024
Store Manager/Store Owner
Giant Tiger
04.2019 - 07.2023
Store Manager
Michaels Arts and Crafts
08.2014 - 04.2019
Hard Side Manager, Store Manager
Bed Bath & Beyond
04.2012 - 08.2014
Assistant Manager
Toys R Us
05.2011 - 02.2012
Store Manager
LS Travel Retail
08.2008 - 12.2010
Store Manager
Lidl
07.2003 - 02.2007
Ontario College Graduate Certificate - Human Resources Management
Fanshawe College
BA (Hons) - History & Politics
Leeds Metropolitan University
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