Richard Bawden
London,Ontario
Summary
Capabilities include: Customer Relations, Quality Assurance, Supervisory Skills, Problem-Solving, Team Player, Trainer, Troubleshooting, Pragmatic professional with solid experience in leadership roles. Collaborative, Dedicated to building and leading talented and motivated individuals. Organized and dependable, Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
CEO/Owner
Wired For Sound
05.2021 - Current
- Design installation and sales of custom residential and commercial Audio/Video, Networking, Security Cameras, Home Automation etc…
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Developed and implemented plans for installation of new networks and cabling systems.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Installed wiring, cabling and networking hardware on customer premises.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Managed customer relations on ongoing basis to maximize customer retention.
Construction, Escalation Tech and Lead Hand
RAMKEY COMMUNICATION
10.2007 - Current
- Communicated with management and team members to resolve obstacles and complete projects.
- Adhered to industry safety protocols and enforced team member compliance.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Followed blueprints and diagrams to complete projects according to specifications.
Installation/Sales Tech
BELL
01.2005 - 10.2007
- Installation, Service and Sales of residential internet and phone
Installer
LONDON AUDIO
08.2002 - 10.2004
- Custom installation of Residential and Commercial Audio/Video
- Prewire and Retrofit Residential and Commercial buildings for Audio/Video and Network Wiring
Skills
- Business Administration
- Staff Training
- Project Oversight
- Employee Motivation and Performance
- Project Bids
- Supplier Relations
- Blueprints and Schematics
- Creative Solutions
- Customer Education
- Customer Satisfaction
Timeline
CEO/Owner
Wired For Sound
05.2021 - Current
Construction, Escalation Tech and Lead Hand
RAMKEY COMMUNICATION
10.2007 - Current
Installation/Sales Tech
BELL
01.2005 - 10.2007
Installer
LONDON AUDIO
08.2002 - 10.2004
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