Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Akyeampong

General
Oshawa,ON

Summary

Proven expert in deep cleaning and maintaining high standards of cleanliness, I significantly enhanced client satisfaction at Zenith Cleaning Company through reliability and meticulous attention to detail. Skilled in eco-friendly practices and floor cleaning, my flexibility and professionalism ensured high client retention and referrals, marking me as a dependable asset in any environment. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

6
6
years of professional experience

Work History

Residential-house-cleaner

Zenith Cleaning Company
04.2024 - 06.2024
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Sanitized apartments after move-out or prior to move-in.
  • Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.

Janitor

Movenpick Hotel
04.2018 - 03.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
  • Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
  • Managed pest control measures through routine inspections, treatments, and proactive prevention strategies.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Reported damages and hazardous conditions to management for further action.
  • Moved furniture for cleaning and set up for special events.

Education

High School Diploma -

Blessed Tutorial Collage
Accra,Ghana
06.2015

Skills

  • Deep cleaning expertise
  • Reliability and punctuality
  • Floor cleaning techniques
  • Eco-friendly Cleaning Practices
  • Basic repair knowledge
  • Window washing proficiency
  • Flexible scheduling
  • Pet mess cleanup
  • Kitchen cleaning mastery
  • Dusting and polishing furniture
  • Cleaning bathrooms
  • Waste disposal
  • Vacuuming and sweeping
  • Vacuuming

Languages

English
Native or Bilingual

Timeline

Residential-house-cleaner

Zenith Cleaning Company
04.2024 - 06.2024

Janitor

Movenpick Hotel
04.2018 - 03.2024

High School Diploma -

Blessed Tutorial Collage

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