Richa Sharma Sood
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
10.2019 - Current
- To monitor and document information of all clients and visitors who enter the facility
- Proactively participate in ongoing training sessions to remain current on industry best practices for effective security management.
- Train new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Work independently and collaboratively to resolve urgent issues to protect lives and property.
Front Desk Receptionist
HEALING HANDS PHYSIOTHERAPY REHAB AND WELLNESS
11.2017 - Current
- Enhance client satisfaction by efficiently managing check-ins and check-outs, addressing inquiries, and resolving issues promptly.
- Handle high call volume with efficiency and professionalism, directing calls to appropriate departments or assisting callers with their inquiries directly.
- Utilize strong problem-solving skills to address clients concerns resulting in positive resolutions.
- Demonstrate excellent multitasking abilities by managing multiple phone lines, attending to walk-in clients, and coordinating with other professionals simultaneously.
Education
Diploma - QA
Red River College
Winnipeg, MB06.2014
Skills
- Excellent interpersonal and verbal communication skills
- Good analytical and problem solving skills
- The ability to work under pressure and multi-task
- The ability to follow instructions and handle client inquiries
- Computer skills
- Data Entry
- Document Management
- Time Management
- Multitasking Abilities
- Attention to Detail
- Customer Service
Languages
English
Professional Working
Hindi
Full Professional
Certification
CPR AND FIRST AID CERTIFIED
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Security Officer
Allied Universal Security Services
10.2019 - Current
Front Desk Receptionist
HEALING HANDS PHYSIOTHERAPY REHAB AND WELLNESS
11.2017 - Current
Diploma - QA
Red River College
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