Richa Richa
Brampton,Canada
Summary
Dynamic professional with a proven track record as a Dispatcher at 15309140 Canada inc., excelling in route optimization and customer service. Adept at problem-solving and utilizing dispatch software to enhance operational efficiency. Committed to maintaining high standards of communication and collaboration, ensuring timely deliveries and exceptional customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Westren Furniture
05.2024 - 12.2024
- Assisted customers in selecting furniture, ensuring satisfaction through personalized service.
- Demonstrated product features and benefits to enhance customer understanding and drive sales.
- Handled customer inquiries and resolved issues promptly to uphold store reputation.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to maintain organized sales floor and effective inventory displays.
Dispatcher
15309140 Canada inc.
12.2022 - 04.2024
- 1.
- Communication Skills
- : Demonstrated ability to communicate effectively with drivers and customers, ensuring clarity and understanding of logistics.
- 2.
- Problem-Solving
- : Proven track record of quickly resolving issues related to scheduling, delays, or vehicle breakdowns.
- 3.
- Multi-tasking
- : Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.
- 4.
- Customer Service
- : Strong commitment to providing excellent customer service by addressing inquiries and ensuring timely deliveries.
- 5.
- Team Collaboration
- : Ability to work collaboratively with drivers, management, and other departments to streamline operations.
- 6.
- Data Management
- : Experience in maintaining accurate records of shipments, schedules, and driver performance metrics.
- 7.
- Emergency Response
- : Skills in assessing and responding to emergency situations, ensuring the safety of personnel and cargo.
Education
GNM - Nursing
GTB COLLEGE AND HOSPITAL
Ludhiana,punjab,IndiaSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Microsoft Excel
- Money handling abilities
- Computer Proficiency
- Microsoft Outlook
- Call Management
- First aid certificate
LANGUAGES
English, Full Professional
Hindi, Full Professional
Punjabi, Native or Bilingual
Certification
- Registered nurse
- First AID CERTIFICATION
Timeline
Sales Associate
Westren Furniture
05.2024 - 12.2024
Dispatcher
15309140 Canada inc.
12.2022 - 04.2024
GNM - Nursing
GTB COLLEGE AND HOSPITAL