Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
SalesAssociate
Richa Richa

Richa Richa

Brampton,Canada

Summary

Dynamic professional with a proven track record as a Dispatcher at 15309140 Canada inc., excelling in route optimization and customer service. Adept at problem-solving and utilizing dispatch software to enhance operational efficiency. Committed to maintaining high standards of communication and collaboration, ensuring timely deliveries and exceptional customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Westren Furniture
05.2024 - 12.2024
  • Assisted customers in selecting furniture, ensuring satisfaction through personalized service.
  • Demonstrated product features and benefits to enhance customer understanding and drive sales.
  • Handled customer inquiries and resolved issues promptly to uphold store reputation.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to maintain organized sales floor and effective inventory displays.

Dispatcher

15309140 Canada inc.
12.2022 - 04.2024
  • 1.
  • Communication Skills
  • : Demonstrated ability to communicate effectively with drivers and customers, ensuring clarity and understanding of logistics.
  • 2.
  • Problem-Solving
  • : Proven track record of quickly resolving issues related to scheduling, delays, or vehicle breakdowns.
  • 3.
  • Multi-tasking
  • : Ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.
  • 4.
  • Customer Service
  • : Strong commitment to providing excellent customer service by addressing inquiries and ensuring timely deliveries.
  • 5.
  • Team Collaboration
  • : Ability to work collaboratively with drivers, management, and other departments to streamline operations.
  • 6.
  • Data Management
  • : Experience in maintaining accurate records of shipments, schedules, and driver performance metrics.
  • 7.
  • Emergency Response
  • : Skills in assessing and responding to emergency situations, ensuring the safety of personnel and cargo.

Education

GNM - Nursing

GTB COLLEGE AND HOSPITAL
Ludhiana,punjab,India

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Microsoft Excel
  • Money handling abilities
  • Computer Proficiency
  • Microsoft Outlook
  • Call Management
  • First aid certificate

LANGUAGES

English, Full Professional
Hindi, Full Professional
Punjabi, Native or Bilingual

Certification

  • Registered nurse
  • First AID CERTIFICATION

Timeline

Sales Associate

Westren Furniture
05.2024 - 12.2024

Dispatcher

15309140 Canada inc.
12.2022 - 04.2024

GNM - Nursing

GTB COLLEGE AND HOSPITAL

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Richa Richa