RICHA PATEL
Owensound,ON
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
shoppers drug mart
Owen Sound
04.2024 - Current
- greet customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information regarding refill request, OTC related queries or any other pharmacy related questions and prescription status
- • Assist pharmacy staff with preparing medications and filling orders.
- Updated computer system with current customers, payment and inventory information.
- Verified RX information against computer database. • Completed and filed documentation for insurance, store and liability purposes.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Received, processed and entered prescription orders into pharmacy databases.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Order medication from different vendors to maintain inventory
- Fix the insurance adjudication issue for customer and maintain proper paperwork for audit
PHARMACY ASSISTANT
Shoppers Drug Mart
Orillia, ON
08.2022 - 11.2023
- I greeted customers and responded to questions with friendly, knowledgeable assistance
- Received incoming supplies and stocked in correct locations
- Answered telephones and provided information regarding refill request, OTC related queries or any other pharmacy related questions and prescription status
- Assisted pharmacy staff with preparing medications and filling orders
- Merchandised over-the-counter goods and rotated stock
- Counted and labeled prescriptions with correct item and quantity
- Updated computer system with current customers, payment and inventory information
- Verified RX information against computer database
- Completed and filed documentation for insurance, store and liability purposes
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages
- Organized client information into correct profiles while maintaining confidentiality
- Received, processed and entered prescription orders into pharmacy databases
- Prepared bills for clients and submitted required paperwork to insurance companies
- Order medication from different vendors to maintain inventory
- Fix the insurance adjudication issue for customer and maintain proper paperwork for audit
- Fully trained on Healthwatch and Fillware software
- Familiar with all paperwork regarding 3rd party audit queries, vaccine etc.
LABORATORY TECHNICIAN
Bureau Veritas
Mississauga, ON
07.2021 - 06.2022
- Proficient in Low risk and High-risk area in pre incubation
- In depth knowledge of various plating techniques, dilutions, incubation and pouring
- Trained in pathogen detection and various incubation
- Trained in how to process Swabs and incubate
- Part of shelf-life team
- Highly proficient in aseptic techniques
- Knowledge of LIMS system
- Basic knowledge of balance verification and pump verification
- Knowledge of how to use autoclave and master-clave
- In depth knowledge of quality control and method validation control.
SUPERVISOR AND CUSTOMER SERVICE REPRESENTATIVE
Fat Bastard Burrito
Toronto, ON
09.2019 - 05.2021
- Manage inventory, Supervise the food quality and employees
- Directly communicate with customer, and solve customer complaints
- Provide training to new employees.
REGULATORY AFFAIRS EXECUTIVE
Amneal Pharmaceutical Ltd
06.2019 - 08.2019
- Acquired excellent knowledge of Food and Drug act
- Major responsibility was to done post approval filling like CBE- PAS and Annual report for solid oral formulation for USFDA
- Good knowledge of GMP, GLP, QC and QA data specification
- Learn how to do proper documentation and filling using ESG
- Excellent skills in MS word, PDF and power point presentation.
Education
Post-Graduation Diploma - Biotechnology
Centennial College
04.2021
Bachelor of Science - Pharmacy
K.B. Institute of Pharmacy
05.2017
Skills
- Documentation and reporting
- Customer service
- Data Entry
- Problem Solving
- Organization and Time Management
- Good communication skill
- Resolving Complaints
- Labeling and Counting
- Insurance Verification
- Product Restocking
- Drug Inventory Control
- Inventory Management
References
References available upon request.
Timeline
Pharmacy Assistant
shoppers drug mart
04.2024 - Current
PHARMACY ASSISTANT
Shoppers Drug Mart
08.2022 - 11.2023
LABORATORY TECHNICIAN
Bureau Veritas
07.2021 - 06.2022
SUPERVISOR AND CUSTOMER SERVICE REPRESENTATIVE
Fat Bastard Burrito
09.2019 - 05.2021
REGULATORY AFFAIRS EXECUTIVE
Amneal Pharmaceutical Ltd
06.2019 - 08.2019
Post-Graduation Diploma - Biotechnology
Centennial College
Bachelor of Science - Pharmacy
K.B. Institute of Pharmacy
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