Rich Kiersnowski
Huntington Beach
Summary
Dynamic sales consultant with a proven track record in consultative sales, consistently exceeding quotas, and enhancing customer satisfaction. Skilled in consultation and design, with expertise in city code compliance and permit submissions. Known for building strong customer relationships and generating referrals, driving over $1,000,000 in sales.
Overview
8
8
years of professional experience
Work History
Retention Sales
AAA Corporate
Costa Mesa
01.2023 - 07.2025
- Call customers to maintain active memberships.
- Upsell various products to new and existing members.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Consultant and Permit Technician
Pool Icons
Anaheim
01.2020 - 01.2023
- Create a plan markup for permit submittals, including all necessary documents required for each city.
- Applied knowledge of city codes to create detailed plans for permit submittal.
- Work with engineers and soil techs to ensure projects are buildable under city codes.
- Knowledge of plan submittal, both online and in person.
Sales Consultant and Lead Generator
Pool Logic
Lake Forest
01.2018 - 01.2020
- Over $1,000,000 in sales.
- Over $500,000 self-generated sales.
- Took the sale from in house consultation to design and presentation and final contract.
- Help customers with their material choices via relationships with our vendors.
Education
BBA - Business
State University of New York At Oneonta
Oneonta, NY01.2006
Bachelor of Arts - Turf Management
State University of New York At Cobleskill
Cobleskill, NY01.2004
Skills
- Consultation and design
- City code compliance
- Customer relationship management
- Permit plans and submissions
- Proficient with CAD and conceptual design software
- Job costing
- Formal presentations
- Customer service
- Retail
- Customer consultation
- CRM proficiency
- Referral generation
- Attention to detail
- Call center operations
- High volume environments
Skills Expertise
- Consultation and design
- Permit plans and submissions
- Proficient with conceptual design software and CAD software
- Job costing and formal presentations
- Customer service and retail
- Customer consultation and design
Affiliations
Worked the 2002 U.S. Open at Bethpage Black in Bethpage Long Island
Timeline
Retention Sales
AAA Corporate
01.2023 - 07.2025
Sales Consultant and Permit Technician
Pool Icons
01.2020 - 01.2023
Sales Consultant and Lead Generator
Pool Logic
01.2018 - 01.2020
BBA - Business
State University of New York At Oneonta
Bachelor of Arts - Turf Management
State University of New York At Cobleskill