Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ricardo Villegas

San Diego, California

Summary

Dynamic professional with a proven track record at Pacific Green Landscape, excelling in account management and fostering robust customer relationships. Demonstrated expertise in negotiating contracts and resolving complex issues, enhancing client satisfaction and retention. Skilled in collaborative teamwork and effective communication, driving project success and operational efficiency.


Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

11
11
years of professional experience

Work History

Account Manager

Pacific Green Landscape
10.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Product Manager

Pacific Green Landscape
10.2021 - 10.2022
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Irrigation Technician

Pacific Green Landscape
01.2020 - 10.2021
  • Installed irrigation systems for all types of customers, both residential, and commercial.
  • Troubleshot complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
  • Prioritized and corrected irrigation breaks to quickly restore service.
  • Inspected sprinkler heads across grounds and identified maintenance needs.

Construction Foreman

Pacific Green Landscape
07.2018 - 01.2020
  • Supervised field crews to maximize quality and work efficiency.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Resolved conflicts among crew members professionally, promoting a cohesive working environment.

Labor Worker

Terracare
05.2016 - 07.2018
  • Operated heavy machinery and equipment, resulting in faster completion of tasks.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Maintained tools and equipment in good working condition through regular inspection and repair activities.
  • Supported team supervisors by efficiently completing assigned tasks within deadlines.

Construction Labor

Landscape Development Inc
09.2013 - 04.2015
  • Collaborated with team members to ensure smooth workflow and high-quality results.
  • Promoted safety awareness by adhering to proper equipment usage protocols and workplace guidelines.
  • Helped maintain company reputation for excellence in landscape construction through dedication to customer satisfaction and high-quality workmanship.

Education

High School Diploma -

Lincoln High School
National City
08-2012

Skills

  • Account management
  • Customer service
  • Collaborative Team Member
  • Customer Relationship Management

Accomplishments

I am proud to have secured the top spot in sales within my first year as an account manager. This achievement is a testament to my dedication, strategic approach, and unwavering commitment to delivering results. By building strong client relationships, mastering our products, and consistently exceeding targets, I was able to outperform expectations and set a new standard for success. This milestone fuels my motivation to continue growing, pushing boundaries, and setting even higher goals for the future.

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Account Manager

Pacific Green Landscape
10.2022 - Current

Product Manager

Pacific Green Landscape
10.2021 - 10.2022

Irrigation Technician

Pacific Green Landscape
01.2020 - 10.2021

Construction Foreman

Pacific Green Landscape
07.2018 - 01.2020

Labor Worker

Terracare
05.2016 - 07.2018

Construction Labor

Landscape Development Inc
09.2013 - 04.2015

High School Diploma -

Lincoln High School
Ricardo Villegas