RICARDO VALDEZ
Carson,CA
Summary
Successful importer / exporter specialist with sales experience. Over 8 years of experience in Logistics, Supply Chain, Customer Service and Sales. Implementing cost control measures to ensure operation exceeds company goals, optimizing key performance indicators through management performance, staff management, loss control and inventory management initiatives and merchandising, while creating a safe unified work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ocean Export Specialist
Geodis
05.2024 - Current
- Account representative for Costco Australia and New Zealand. Accountable for 50 - 60 TEUs Weekly.
- Evaluated and selected reliable carriers, maintaining strong working relationships for optimal service delivery
- Managed a diverse portfolio of client accounts, tailoring services to meet unique needs and requirements.
- Prepared export documentation, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate and any other documents required by the customer.
- Compliant filing of AES (automated electronic system) export customs.
- Streamlined billing process efficiency by implementing updated billing system.
Global Operations Specialist Freight Forwarding Ocean Import / Billing Analyst
Deutsche Post DHL Global Forwarding
05.2022 - 05.2024
- Account representative for Dell Technologies, Lexmark & Cisco. Accountable for 60-100 TEUs.
- Checked import and export documentation, FCL & LCL, to determine cargo contents and classified goods into different tariff or fee groups
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment
- Maintained open communication with global locations to facilitate smooth collaboration
- Certified CargoWise superuser
- Entered shipping information into CargoWise1 and estimated freight and postal rates
- Assist in troubleshooting issues with US Customs Entries and Other Government Agency entries
- Prioritize Transport Bookings with 3PL trucking companies based on customer requirements & shipment specifics
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecast
- Preformed complex financial and budget analyses to determine requirements and justify requested funding
Supply Chain Operations DC Specialist / Inventory Control Analyst
Office Depot Office Max
04.2016 - 04.2022
- Administered operations to ensure policies are adhered to and understood by operation team
- Directed staff development initiatives to optimize productivity and revenue potential through development of soft and hard skills to operation team
- Cultivated strong knowledge of Supply Chain and Inventory Management Systems, through adjusting inventory availability and reducing stock manual mark outs
- Identified plans and resources required to meet project goals and objectives
- Tracked and analyzed reports to determine needed improvements
- Analyzing inventory data categorizing and organizing inventory for efficient storage and picking, reducing travel time shipping and handling cost
- Generated reports of findings to help management with making key decisions
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations
Sales Representative
Dahdoul Inc
04.2015 - 04.2016
- Increase sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Education
No Degree - Civil Engineering
Long Beach City College
Long Beach, CA06.2014
GED -
California High School Equivalency
Los Angeles, CA06.2013
Skills
- Project Management -SharePoint
- Microsoft Applications -Excel, Word, Outlook
- Logistics planning - TMS
- International trade compliance -AES
- Freight forwarding LCL/FCL - CW1
- CargoWise1 Superuser
- Sales Management - Salesforce
- Inventory tracking -WMS
Certification
- Certified Project Management, Google / Coursera, 02/23
- Certified Microsoft Excel, Udemy, 02/23
- Certified CargoWise 1 OPS OFR/AFR, Deutsche Post Global Forwarding, 05/22
Timeline
Ocean Export Specialist
Geodis
05.2024 - Current
Global Operations Specialist Freight Forwarding Ocean Import / Billing Analyst
Deutsche Post DHL Global Forwarding
05.2022 - 05.2024
Supply Chain Operations DC Specialist / Inventory Control Analyst
Office Depot Office Max
04.2016 - 04.2022
Sales Representative
Dahdoul Inc
04.2015 - 04.2016
GED -
California High School Equivalency
- Certified Project Management, Google / Coursera, 02/23
- Certified Microsoft Excel, Udemy, 02/23
- Certified CargoWise 1 OPS OFR/AFR, Deutsche Post Global Forwarding, 05/22
No Degree - Civil Engineering
Long Beach City College
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