Ricardo Trejo
Los Angeles
Summary
Dynamic General Manager with a proven track record at The Habit Burger Grill, excelling in operations management and team leadership. Spearheaded initiatives that boosted sales and enhanced productivity, while fostering a culture of training and coaching. Adept at problem resolution and optimizing workflows, driving continuous improvement across diverse teams.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
My experience with in these years, We could give an extra idea and motivation to our team to keep learning and keep them motivated.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
The Habit Burger Grill
01.2021 - Current
- Directed operational strategies to enhance productivity and streamline workflows.
- Oversaw budgeting processes, ensuring financial targets met through effective resource allocation.
- Implemented performance metrics to evaluate team efficiency and drive continuous improvement initiatives.
- Collaborated with cross-functional teams to develop and execute strategic business plans.
- Mentored leadership and employee knowledge, fostering leadership skills and enhancing overall team performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Mail Carrier
UPS
01.2020 - 12.2020
- Delivered mail and packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Managed daily route planning to optimize delivery times and reduce operational delays.
- Trained new team members on postal regulations, safety protocols, and efficient delivery methods.
- Conducted regular vehicle inspections to maintain compliance with safety standards and ensure reliability.
Manager's Assistant
The Habit Burger Grill
04.2017 - 12.2019
- Developed and coaching employees on procedures to enhance workflow efficiency.
- Managed communication between management and employees to achieve food safety and training completion.
- Created reports and presentations for leadership, summarizing key insights and recommendations.
- Store opener trainer N Carolina, Seal Beach, LA Hope
- Creating schedules, food orders and making planner to achieve training goals.
- Trained new staff on administrative protocols, fostering a collaborative work environment.
- Analyzed operational data to identify trends and recommend process improvements.
- Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
Management Team Member
Jack in the Box
04.2000 - 03.2017
- Supervised daily operations to ensure compliance with quality standards and company policies.
- Trained and mentored team members on operational best practices and customer service excellence.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Conducted performance evaluations to identify areas for development and recognition within the team.
- Running 3 stores performing area coach intern, weekly inspections and training new equipment and products
- Analyzed sales data to forecast demand and optimize staffing levels during peak periods.
- Led training sessions focused on safety protocols, enhancing workplace safety awareness among staff.
Education
High School Diploma -
Benjamin Franklin Senior High
Los Angeles, CA07-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Customer relations
Accomplishments
- We achieve 11% all year with our team Alhambra in the lowest turnover, by coaching and caring for our team.
- I studied for my proctor and be certified to give classes online.
- Promoted to GM and have achieve goals, as for example.
- New store opener and trainer, representing a multi million dollar company.
- Achieved lower food cost and bringing profit by completing reporting and analyzing bussiness with accuracy and efficiency.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- Serve safe
- High School Diploma
- Proctor Certification
Languages
Spanish
Native or Bilingual
Timeline
General Manager
The Habit Burger Grill
01.2021 - Current
Mail Carrier
UPS
01.2020 - 12.2020
Manager's Assistant
The Habit Burger Grill
04.2017 - 12.2019
Management Team Member
Jack in the Box
04.2000 - 03.2017
High School Diploma -
Benjamin Franklin Senior High