Ricardo Tapia
San Francisco
Summary
Operations and sustainability leader with extensive experience in optimizing facility performance and driving sustainability initiatives. Successfully led cross-functional teams to enhance customer experiences while ensuring compliance with health and safety regulations. Committed to creating efficient environments that align with business objectives and community sustainability goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Core Operations Manager
Ingka Centres
San Francisco
01.2022 - Current
- Led daily operations of large-scale meeting place, ensuring safety, efficiency, and customer focus
- Oversee full facility operations including engineering, risk management, facility management, janitorial and safety audits
- Ensure compliance with environmental, health & safety standards and regulations
- Drive and implement sustainability action plans across energy, waste, and water
- Manage vendor contracts, procurement processes, and tenders
- Support budgeting, cost control, and financial performance
- Enhance customer experience through operational improvements
- Collaborated with city agencies and stakeholders to improve safety and accessibility measures
- Lead training programs and emergency response planning
Risk & Compliance Manager / Business Navigation & Operations
IKEA
East Palo Alto & Emeryville
01.2017 - 01.2022
- Led safety, security, and compliance programs, ensuring adherence to regulatory standards in high-volume retail operations
- Directed incident response and investigations, implementing risk mitigation strategies to protect assets and personnel
- Managed external stakeholder relationships including regulatory agencies
- Delivered training programs and audits to strengthen operational standards
- Partnered with leadership to identify opportunities for operational improvements, enhancing overall business performance
- Built and developed high-performing teams through hiring and coaching
Sr. Manager, Operations (Loss Prevention, Safety & Inventory Control)
Gap Inc.
CA / HI / NV Markets
01.2008 - 01.2017
- Led multi-site operations, enhancing safety, loss prevention, and inventory control effectiveness
- Streamlined processes to enhance operational efficiency and minimize shrink
- Led cross-functional teams to develop strategic marketing initiatives for brand growth.
- Managed inventory systems to optimize product availability and reduce stock discrepancies.
- Oversaw training programs to enhance team skills in customer service and sales techniques.
Education
Some College (No Degree) -
San Jose State University
San Jose, CASkills
- Operations Leadership
- Facility & Property Management
- Project delivery
- Vendor & Contract Management
- Budget & Cost Control
- Operational efficiency
- Compliance regulations
- Risk & Compliance
- Facility operations
- Logistics management
- Process improvement
- Interdepartmental Collaboration
- Stakeholder Engagement
- Vendor management
- Team leadership
- Team building
- Effective communication
- Problem solving
- Relationship management
- Operational Sustainability
- Budget management
Certification
- OSHA-10 Certified
- DOT Hazardous Materials Certified
- First Aid / CPR / AED
- Fall Protection Trainer
- Industrial Equipment Trainer
- Interview Certification
Languages
Fluent in Spanish
Timeline
Core Operations Manager
Ingka Centres
01.2022 - Current
Risk & Compliance Manager / Business Navigation & Operations
IKEA
01.2017 - 01.2022
Sr. Manager, Operations (Loss Prevention, Safety & Inventory Control)
Gap Inc.
01.2008 - 01.2017
Some College (No Degree) -
San Jose State University