Dynamic hospitality professional with extensive experience at Hacienda Santa Teresa Restaurant, excelling in staff training and expert mixology. Proven track record in optimizing inventory control and enhancing customer satisfaction, resulting in increased profitability. Adept at cash handling and fostering a positive team environment, ensuring exceptional service delivery.
Education
• Job Certification of Bars And Restaurants - Cancún México
Caribe Univesity | Cancún México | 04.2007
• Technical Professional in Hospitality And Gastro - Cancún México
Conalep Cancun | Cancún México | 09.1992
Work History
Head Bartender / Server
6 Years 3 Months
Hacienda Santa Teresa Restaurant | 03.2020 - Current
Led cocktail preparation and presentation, ensuring high-quality standards and customer satisfaction.
Managed inventory control, optimizing stock levels to minimize waste and enhance profitability.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
Restaurant Manager
3 Months
La Patrona Restaurant | 11.2019 - 02.2020
Implemented inventory management practices to reduce waste and optimize supply chain efficiency.
Established quality control measures to maintain high standards of food safety and hygiene practices.
Correctly calculated inventory and ordered appropriate supplies.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Increased sales during off-peak hours by creating and promoting special offers.
F&B Supervisor
6 Years 7 Months
Hotel Gr Solaris / México | 12.2012 - 07.2019
Led cocktail preparation and presentation, ensuring high-quality standards and customer satisfaction.
Trained and mentored junior bartenders on mixology techniques and service excellence.
Managed inventory control, optimizing stock levels to minimize waste and enhance profitability.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
Skills
Staff training and supervision
Cash handling expertise
Attentive service
Taking inventory
POS system proficiency
Bar equipment maintenance
Expert mixology
Cost control
Mixology
Garnish preparation
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Head Bartender / Server
Hacienda Santa Teresa Restaurant
03.2020 - CurrentRead More
Restaurant Manager
La Patrona Restaurant
11.2019 - 02.2020Read More
F&B Supervisor
Hotel Gr Solaris / México
12.2012 - 07.2019Read More
Caribe Univesity
• Job Certification of Bars And Restaurants from Cancún México
Read More
Conalep Cancun
• Technical Professional in Hospitality And Gastro from Cancún México