Ricardo Palma-Zamora
Fontana
Summary
Analytical and proactive individual with experience in quality assurance and operations coordination. Strong communication skills and proficiency in Microsoft Office enhance the ability to streamline processes and achieve key performance goals.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
R&D Fasteners
Rancho Cucamonga
01.2025 - Current
- Efficiently managed time to guarantee all clients are provided with precise billing, shipping, and sales receipts from their shipments.
- Performed quality assurance checks on products prior to shipment to minimize errors.
- Prepared reports detailing performance metrics and progress against goals.
- Managed communications between departments to ensure efficient operations.
- Generated reports detailing performance metrics and progress against goals.
Scanning Agent
PrimeFlight
Fontana
10.2022 - 12.2024
- Coordinate with operators to develop plans that ensure all cargo departs on schedule.
- Enhance the company's productivity and revenue by focusing on detail, accuracy, and adherence of our packages.
- Conducting regular audits of the company's operations and processes to ensure compliance with regulatory requirements. This involves gathering and analyzing data, identifying areas for improvement, and making recommendations for corrective action.
Sales Associate
Target
Fontana
07.2020 - 10.2022
- Enhanced product presentation, showcased high-potential merchandise, and maintained cleanliness to improve store sales.
- Examined weekly sales data to ascertain underperforming merchandise, formulate strategies to liquidate slow-moving inventory, and introduce a new line of products.
- Assisting the store in achieving its monthly sales targets by notifying customers of current promotions, and providing guidance on products in which they are interested.
Education
High School Diploma -
Fontana High School
Fontana, CA05.2021
Associate of Science - Engineering
Chaffey College
Rancho Cucamonga, CASkills
- Computer proficiency
- Microsoft Office 365
- Zendesk
- Google Workspace
- Microsoft Excel
- Google Drive
- Microsoft Word
- QuickBooks
- Leadership experience
- Excellent communication skills
- Customer invoicing
- Inventory control
- Organizational skills
- Bilingual (English and Spanish)
- Ability to lift and transport heavy materials
- Ability to handle multiple tasks under tight deadlines
Languages
English
Professional
Spanish
Professional
Timeline
Operations Coordinator
R&D Fasteners
01.2025 - Current
Scanning Agent
PrimeFlight
10.2022 - 12.2024
Sales Associate
Target
07.2020 - 10.2022
High School Diploma -
Fontana High School
Associate of Science - Engineering
Chaffey College
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