Ricardo Ocampo Estrada
San Juan Capistrano
Summary
Highly skilled Seafood Department Manager with background in seafood procurement, inventory management, and customer service. Proven ability to manage and train staff, ensuring efficient operations while maintaining high levels of product quality and freshness. Strong communication skills used to liaise with suppliers, negotiate competitive prices, and foster a positive shopping experience for customers. Known for leadership abilities that increase team productivity and drive sales growth.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Seafood Department Manager
Ralphs Grocery Store
Laguna Niguel
12.2021 - 12.2024
- Managed seafood department operations and ensured compliance with health standards.
- Trained and supervised team members on seafood preparation and handling techniques.
- Ordered and received seafood products while maintaining inventory control.
- Developed strategies for increasing sales and profitability of the seafood department.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented quality control measures to uphold company standards.
- Reviewed invoices from vendors prior to payment processing for accuracy and completeness.
- Recruited and trained new employees to meet job requirements.
Education
San Juan Hills High School
San Juan Capistrano, CASkills
- SEAFOOD PREPARATION
- INVENTORY CONTROL
- QUALITY ASSURANCE
- SALES STRATEGY
- EXCELLENT CUSTOMER SERVICE
- PRODUCT KNOWLEDGE
- LEADERSHIP SKILLS
- PROBLEM SOLVING
- FRONT END EXPERIENCE
- BILINGUAL
Languages
Spanish
Professional
Affiliations
- Skilled Fisherman
- Game Collector
- Watching Movies
- Outdoorsman
- Classic Chevys
- GoatHill Tavern Bar
References
References available upon request.
Timeline
Seafood Department Manager
Ralphs Grocery Store
12.2021 - 12.2024
San Juan Hills High School