Ricardo Montano
Lynwood
Summary
Motivated professional with a proven track record of tackling new challenges. Demonstrates strong work ethic and adaptability, excelling in independent roles. Quick learner with exceptional interpersonal skills, contributing effectively to team dynamics and organizational objectives.
Overview
21
21
years of professional experience
Work History
Enforcement & Removal Assistant
Immigration and Customs Enforcement (ICE)
Santa Ana
11.2012 - 09.2023
- Managed non-detained dockets.
- Researched alien history using multiple sources to establish identity and citizenship.
- Reviewed and evaluated case documentation for inconsistencies.
- Collected, analyzed, and evaluated data from law enforcement databases.
- Compiled data for submission to headquarters in response to task requests.
- Summarized and tabulated a variety of information and data for various reports, utilizing a variety of databases and automated systems.
- Accurately, consistently, and timely entered all appropriate data into agency databases, according to agency policies and procedures.
- Prepared correspondence, warrants of deportation or removal, warrants of arrest, orders of supervision, and other paperwork related to the immigration process.
- Developed and maintained relationships with other law enforcement agencies, and county, state, federal, and local detention facilities.
- Provided administrative support to managers, supervisors, officers, and staff by assisting in the daily office operations and functions.
- Screened calls and walk-ins, providing information on policy and procedures. Then, referred to the appropriate officer.
Immigration Enforcement Agent
Immigration and Customs Enforcement (ICE)
Santa Ana
06.2006 - 11.2012
- Under the guidance of a senior officer, due to my light-duty work status, I performed the following duties.
- Conducted investigations to identify immigration law violators utilizing investigative methods and techniques to determine citizenship, including gathering of facts and evidence pertaining to aliens that pose a threat to national security and public safety.
- Prepared and submitted requests for additional documentation in support of criminal and/or civil complaints.
- Search federal, state, and local law enforcement records and databases; and gather actionable intelligence information; assist with various electronic surveillance devices in order to identify or locate criminal aliens, as well as those that enter the United States illegally with the intent to undermine the integrity of the nation’s immigration laws and border control efforts.
- Participated in witness interviews and suspect interrogations, employing skillful questioning techniques to extract information from uncooperative individuals
- Performed initial review of case documentation to determine legal sufficiency to identify and process for removal of individuals who have violated federal immigration laws.
- Assisted in planning, coordination, and execution for the safe and secure deportation of alien detainees including reviewing for any outstanding warrants and other pertinent documentation.
- Maintained relationships with federal, state and local law enforcement entities to share information, respond to inquiries, and identify criminal aliens incarcerated within their jurisdiction.
Contact Representative
Citizenship and Immigration Services (CIS)
Los Angeles
11.2002 - 06.2006
- Provided telephone-based customer service to individuals inquiring about immigration benefits, entitlements, and/or status updates on pending applications.
- Researched, interpreted, and applied immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to assist callers.
- I interviewed the callers to determine immigration benefits eligibility and/or entitlements, in accordance with appropriate immigration laws, policies, procedures, statutory requirements, regulations, judicial, and administrative precedents.
- Provided insights on administrative reports, systems, and security reporting requirements to detect immigration fraud and relevant compliance patterns.
- Assisted in the development of instructions enhancing employee utilization, ensuring uniform interpretation and application of policies and procedures, and improving the quality of telephone service provided to the public.
- Provided direct support and assistance to U.S. Customs and Border Protection (CBP) and U.S. Immigration and Customs Enforcement (ICE) personnel, and officials of other federal agencies.
Education
Training Certificate/Enforcement & Removal Assistant Position -
Federal Law Enforcement Training Center (FLETC)
Glynco, GA12-2012
Some Training/Immigration Enforcement Agent Position -
Federal Law Enforcement Training Center (FLETC)
Glynco, GA06-2006
Training Certificate/Contact Representative Position -
Federal Law Enforcement Training Center (FLETC)
Glynco, GA12-2002
High School Diploma -
Huntington Park High School
Huntington Park, CA06-1990
Skills
- Database management
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Intercultural communication
- Interpersonal skills
- Self motivation
- Risk management
- Active listening
Accomplishments
- Employee of the Month - January 2015
- Employee of the Month - November 2003
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Enforcement & Removal Assistant
Immigration and Customs Enforcement (ICE)
11.2012 - 09.2023
Immigration Enforcement Agent
Immigration and Customs Enforcement (ICE)
06.2006 - 11.2012
Contact Representative
Citizenship and Immigration Services (CIS)
11.2002 - 06.2006
Training Certificate/Enforcement & Removal Assistant Position -
Federal Law Enforcement Training Center (FLETC)
Some Training/Immigration Enforcement Agent Position -
Federal Law Enforcement Training Center (FLETC)
Training Certificate/Contact Representative Position -
Federal Law Enforcement Training Center (FLETC)
High School Diploma -
Huntington Park High School
Similar Profiles
Esther AjayiEsther Ajayi
Family Nurse Practitioner at The United States Immigration and Customs Enforcement (ICE) Medical UnitFamily Nurse Practitioner at The United States Immigration and Customs Enforcement (ICE) Medical Unit
Paula LaFondPaula LaFond
Program Manager at Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS)Program Manager at Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS)
Richard A. St. PierreRichard A. St. Pierre
Deportation Officer GS-1801-9/11/12 at U.S. Immigration & Customs Enforcement (ICE)Deportation Officer GS-1801-9/11/12 at U.S. Immigration & Customs Enforcement (ICE)
Graylon LenoirGraylon Lenoir
Resident Student Teacher at Lynwood Unified School DistrictResident Student Teacher at Lynwood Unified School District
Jose RiveraJose Rivera
Respiratory Therapist at Kindred Hospital South BayRespiratory Therapist at Kindred Hospital South Bay