Ricardo Mejia Lemus
Perris,CA
Summary
Adept at enhancing customer experiences, I leveraged teamwork and exceptional crowd control techniques at Golin Theaters to significantly improve patron satisfaction. My proactive feedback and commitment to cleanliness not only fostered a welcoming environment but also strengthened cross-cultural relations, showcasing my ability to excel in diverse settings.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Certified Nursing Assistant
Riverside University Health System Hospital
Moreno Valley, California
01.2025 - 02.2025
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Checked patient vitals such as temperature and blood pressure.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
Theater Usher
Golin Theaters
Perris, California
12.2019 - 05.2024
- Provided valuable feedback to management on ways to improve customer satisfaction based on guest interactions.
- Collaborated with fellow ushers to maintain a clean and organized theater environment at all times.
- Enhanced patron experience by providing courteous and efficient service during performances.
- Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
- Promoted positive customer relations through effective communication skills when interacting with diverse clientele.
Education
Associate of Arts - Studio Design
Riverside City College
Riverside, CA 08.2019 - 05.2022
Skills
Cleanliness and hygiene
Patience and empathy
Crowd control techniques
Teamwork and collaboration
Positive attitude
Cross-cultural sensitivity
Cleaning and sanitizing
Certification
CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Riverside University Health System Hospital
01.2025 - 02.2025
CNA - Certified Nurse Assistant
12-2024
Theater Usher
Golin Theaters
12.2019 - 05.2024
Associate of Arts - Studio Design
Riverside City College
08.2019 - 05.2022
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