Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Lopez

San Leandro

Summary

Enthusiastic contributor with experience in community service and customer support. Committed to fostering partnerships and using strong interpersonal skills to facilitate positive outcomes and enhance operational efficiency.

Overview

12
12
years of professional experience

Work History

Volunteer

American Red Cross
San Leandro, CA
05.2026 - Current
  • Collaborated with local organizations to expand partnerships and resource sharing for community impact.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Customer Service Agent

Delta
Oakland, CA
01.2026 - Current
  • Delivered exceptional customer support during check-in and boarding processes.
  • Coordinated with baggage handling teams to manage lost luggage claims efficiently.
  • Led initiatives to streamline communication between departments for improved workflow.

Behavior Technician

ACES ABA
Hayward, CA
06.2024 - 06.2025
  • Implemented individualized treatment plans to support clients with developmental disabilities.
  • Monitored client progress, documenting behaviors and responses accurately in data collection systems.
  • Developed engaging activities to reinforce skills and promote social interactions among clients.

Medical Assistant Intern

NMCI
San Leandro, CA
01.2023 - 06.2023
  • Managed patient scheduling and appointment confirmations to optimize clinic operations.
  • Educated patients on treatment plans and medication instructions for improved compliance.
  • Assisted healthcare professionals with patient examinations and documentation processes.

Volunteer

St. Leander Parish
San Leandro, CA
02.2014 - 03.2020
  • Collaborated with church leadership on strategic planning for community service projects.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Associate of Science - Science

Chabot College
Hayward, CA
05-2026

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Adaptability and dependability
  • Public speaking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer

American Red Cross
05.2026 - Current

Customer Service Agent

Delta
01.2026 - Current

Behavior Technician

ACES ABA
06.2024 - 06.2025

Medical Assistant Intern

NMCI
01.2023 - 06.2023

Volunteer

St. Leander Parish
02.2014 - 03.2020

Associate of Science - Science

Chabot College
Ricardo Lopez