Ricardo Gonzales
Ontario
Summary
Knowledgeable worker with solid background in food preparation and kitchen operations. Proven ability in maintaining high standards of cleanliness and efficiency in fast-paced environments. Demonstrated skills in teamwork and adaptability to changing needs.
Overview
13
13
years of professional experience
Work History
Telecommunications Tower Technician
Tnis Systems
06.2021 - 04.2025
- Played an essential role in network expansion projects by decommissioning obsolete tower sites and safely removing outdated infrastructure components.
- Improved network performance by conducting routine tower inspections and performing necessary repairs.
- Contributed to team success by collaborating with colleagues on complex projects and sharing expertise in telecommunications systems.
- Maintained a safe working environment through compliance with OSHA regulations and company safety policies during tower climbs and worksite operations.
- Enhanced safety standards by implementing proper rigging techniques and adhering to industry guidelines.
- Optimized tower functionality through skilled antenna alignment, azimuth adjustments, and tilt changes.
Dept Manager
Walmart
01.2018 - 01.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Deli Clerk
Vons Grocery Store
01.2016 - 01.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Crew Member Cook/Assistant Manager
Mc Donalds
08.2012 - 01.2016
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Diploma
Fernando R. Ledesma High School
El Monte, CA06-2012
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Equipment safety
- Menu memorization
- Flexible schedule
- Proper food handling
Timeline
Telecommunications Tower Technician
Tnis Systems
06.2021 - 04.2025
Dept Manager
Walmart
01.2018 - 01.2021
Deli Clerk
Vons Grocery Store
01.2016 - 01.2017
Crew Member Cook/Assistant Manager
Mc Donalds
08.2012 - 01.2016
Diploma
Fernando R. Ledesma High School
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