Detail-oriented Office Support Specialist with expertise in communication, organization, and multitasking. Drives team collaboration and adapts to evolving needs while ensuring efficient office operations. Skilled in managing schedules, overseeing correspondence, and executing daily administrative tasks to enhance productivity.
These past 4 years, I have been working at Roadone Towing, gaining much experience in areas such as customer service, software navigation, as well as networking with different individuals whether it’s coworkers or customers.
Processed and organized incoming paperwork to maintain efficient office operations.
Managed scheduling and appointment coordination for towing services, enhancing client satisfaction.
Assisted in handling customer inquiries via phone and email, ensuring prompt resolution of issues.
I worked in the Padres games concessions stands or Pechanga Arena concessions as an independent contractor. I would work a different concession stands as either cashier or food runner in which I gained very valuable customer service experience.
Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
Managed high-volume cash register operations during peak events, maintaining excellent service standards.
Assisted in training new staff on cashier procedures and customer service protocols to enhance team performance.
During my time here, I got to engage in conversation with people a great deal, going door-to-door campaigning. I would be assigned a specific area in San Diego with various addresses and names of voters which we would use to be able to canvas and go to their houses and encourage them to vote for Georgette Gomez for State Assembly in San Diego.
Conducted door-to-door outreach to engage community members and raise awareness of campaign initiatives.
Collected voter data to identify trends and inform targeted engagement strategies.
Organized volunteer efforts to enhance campaign visibility and support on-the-ground activities.
My first job at Champs Sports taught me to value feedback During my time in this position, I assisted customers with any pending concerns that they might have as well as acquired any piece of merchandise that they would like to try on, whether it be shoes or clothes. I collaborated with my co-workers to maintain a safe and positive environment throughout the store as well as to be able to achieve customer satisfaction.
Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
Assisted in inventory management, ensuring optimal stock levels and product availability on sales floor.
Trained new associates in sales techniques, product knowledge, and store policies for increased team efficiency.