RICARDO GARCIA
Costa Mesa
Summary
Efficient, dedicated, and results-driven maintenance professional with over 15 years of proven experience in team leadership, maintenance scheduling, and operational oversight. Skilled in stepping into challenging roles and quickly implementing improvements that drive organizational success. Focused on enhancing employee performance and engagement through hands-on training, effective monitoring, and morale-building strategies. Consistently recognized for reliability, quality performance, and a strong commitment to excellence
Overview
9
9
years of professional experience
1
1
Certification
Work History
MAINTENANCE MANAGER
E&S Ring Management
07.2024 - Current
- Manage the day to day for 508 apartments.
- Complete work orders in a timely manner.
- Complete turns within 5-7 business day with no work orders within the first 15 days.
- Maintain curb of appeal to make a powerful first impression.
- Complete monthly safety meetings to foster a culture of safety awareness and reducing workplace incidents.
- Complete monthly light inspections, pool logs, landscape, fire safety, first aid kit,etc.
- Complete annual preventative maintenance to ensure that the property remains in good condition and that any potential issues are addressed promptly.
- Manage projects by planning, organizing, and leading a team to achieve specific goals within define constraints like time, budget and scope.
SERVICE SUPERVISOR
Greystar Student Living
08.2023 - 06.2024
- Manage the day to day for 840 bedrooms.
- Maintain curb appeal to make a powerful first impression.
- Complete work orders in a timely manner.
- Complete monthly safety training.
- Complete monthly safety inspections, light check, pool log, landscaping, fire system, etc.
- Complete turns in a timely manner with no work orders within 15 days.
- Complete preventative maintenance and address any issues that might arise to avoid further work orders.
- Met personal, team and company goals in customer service environment.
- Collaborated across departments to resolve customer-related issues.
- Anticipated needs and resolved problems to keep customers happy.
SR. MAINTENANCE MANAGER
Avalonbay Communities Inc
05.2016 - 05.2023
- Managed the maintenance operations for 2 garden style communities with a total of 655 apartments.
- Created and managed maintenance budgets for south orange county.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints to improve customer service.
- Proposed or approved modifications to project plans.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Implemented improved training procedures to better develop new personnel.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Participated in leadership committees to improve metrics to achieve goal for the region.
Education
HIGH SCHOOL DIPLOMA -
South Gate High School
South Gate, CASkills
- Technical Proficiency
- Performance Evaluations
- Managing Operations and Efficiency
- Strategic Planning
- Calm Under Pressure
- Employee Development
- Creative Problem Solving
- Attention to Detail
- Electrical, Plumbing, HVAC and appliance repair
- Staff Development
- Budget Management
- Hiring and Training
- Work Planning and Prioritization
Certification
Asbestos Operations and Maintenance Class III
EPA Certified Type 1
Timeline
MAINTENANCE MANAGER
E&S Ring Management
07.2024 - Current
SERVICE SUPERVISOR
Greystar Student Living
08.2023 - 06.2024
SR. MAINTENANCE MANAGER
Avalonbay Communities Inc
05.2016 - 05.2023
HIGH SCHOOL DIPLOMA -
South Gate High School
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