Ricardo Figora

Started with Finance from home and once Covid restrictions lifted took over Western and shortly after Ab Marine. Day to day operations of both stores, Sales and Finance, successfully operating service dept and shop. Staffing and scheduling, forecasting and budgeting, inventory controls and ordering new used products for sale.

Trained staff in closing techniques, pitching products in Finance and best practice training. worked with banks to get approvals for customers. Took over as Director of store for a Maternity leave in Red Deer. Transferred to Ontario when Goauto purchased 5 stores. Coached pitching techniques and overall day to day practices in Ontario dealerships. Streamlined sales process as well as Finance process

• Top Business Manager in Goauto in 7 of 9 years , being on Presidents Club 4 years of inception. Reviewed documentation and identified financial discrepancies where applicable., was responsible to submit and sign customers efficiently, responsible to ensure all information was taken accurately and submitted correctly to protect dealership and company. Trained all new staff on Goauto systems and procedures