Rica Mae Imperial
Winnipeg,Manitoba
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Health Care Aide
Bergen Gardens
01.2024 - Current
- Responsible for organizing the care of 6+ residents on completion
- Provided personal care and assisted with Activities of Daily Living, including bathing, grooming, dressing, serving meals and elimination
- Followed each resident’s specific care plans, for safe and accurate care
- Practiced routine practices and transmission-based precautions to prevent the spread of microbes and pathogens
- Followed turning scheduled for residents that were not able to move themselves, focusing on preventing skin breakdown
- Cooperated well with staff members, accepting feedback for improvement of skills.
Travel Health Care
Voyagecare Health Services
10.2021 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured safe transfer of patients using proper techniques to prevent injuries and falls.
Sales Associate
Pet Valu
01.2021 - 07.2021
- Assisting customers - both at the till and in regards to product and pet concerns
- Preparing merchandise online orders, banking and other miscellaneous paperwork
- Placing items (under 20 lbs) including pet supplies, pet foods, etc
- Into stock in the sales area of the store and keeping an organized and clean environment to promote a welcoming atmosphere for customers.
Customer Service Representative
24-7 Intouch
11.2019 - 06.2020
- Answering high volume of phone calls from customers regarding lost orders, delayed packages, placing orders, and accounts inquiries and providing detailed information for inquiries
- Assisted with resolving customer's complaints and concerns.
Machine Operator
Premier Printing Ltd.
06.2017 - 10.2019
- Working in a production line, where self-motivation and communication with team members is essential for efficient completion of products
- Attention to detail and the ability to perform repetitive tasks while maintaining a high standard of quality.
Education
Nursing Assistant -
Robertson College
Winnipeg, Manitoba09.2021
Graduate -
St. John’s High School
Winnipeg, Manitoba06.2018
Skills
- Compassionate
- Dementia and Alzheimer's knowledge
- Reliable team player
- Patient Care
- Basic Life Support
- Electronic Charting
- Light Housekeeping
Additional Qualifications
- P.I.E.C.E.S trained (Feb 2021) - Alzheimer’s Society of Manitoba (through Robertson College)
- Certified Emergency First Aid CPR /AED Level C (Dec 2024) - Canadian Red Cross, Winnipeg, MB
- Non-Violent Crisis Intervention Training Program Certificate - Crisis Prevention Institute (through Robertson College)
- Personal Health Information Act Certificate (Nov 2020) - WRHA Region, Winnipeg, MB
- Immunization Completed (Hepatitis B, Rubella, Varicella, Measles)
- Clear Criminal Record
- Child and Adult Abuse Registry
Timeline
Health Care Aide
Bergen Gardens
01.2024 - Current
Travel Health Care
Voyagecare Health Services
10.2021 - Current
Sales Associate
Pet Valu
01.2021 - 07.2021
Customer Service Representative
24-7 Intouch
11.2019 - 06.2020
Machine Operator
Premier Printing Ltd.
06.2017 - 10.2019
Nursing Assistant -
Robertson College
Graduate -
St. John’s High School
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