Rica Madriaga
Scarborough,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
Mcdonalds
07.2022 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Crew
Mcdonalds
07.2019 - 07.2022
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Cooperative Education Student
Shoppers Drug Mart
02.2017 - 06.2017
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Advanced Diploma - Accounting And Finance
Seneca College of Applied Arts And Technology
North York, ON04.2024
High School Diploma -
Lester B. Pearson Collegiate Institute
Scarborough, ON07.2019
Skills
- Team Development
- Relationship Building
- Punctual and Reliable
- Payment Processing
- Energetic and Enthusiastic
- Cash Handling
Timeline
Shift Manager
Mcdonalds
07.2022 - Current
Crew
Mcdonalds
07.2019 - 07.2022
Cooperative Education Student
Shoppers Drug Mart
02.2017 - 06.2017
Advanced Diploma - Accounting And Finance
Seneca College of Applied Arts And Technology
High School Diploma -
Lester B. Pearson Collegiate Institute
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