An experienced healthcare leader with combined 13+ years’ experience in Home and Community Care and Professional Practice. Known for building collaborative relationships and innovative solutions to achieve excellent patient outcomes and advancing the goals of the organization in alignment with relevant healthcare, policies standards and guidelines.
Overview
14
14
years of professional experience
Work History
Operations Leader, Professional Practice
Ontario Health atHome
03.2022 - Current
Manages and oversees daily operations of dedicated sites and teams within the Professional Practice portfolio, ensuring effective leadership, efficient organization, and seamless coordination with internal and external partners
Drives ongoing service effectiveness, efficiency, and quality using tools such as report analysis, patient surveys/feedback, chart audits, documentation reviews, and performance evaluations
Provides essential support, education, and training to frontline staff and Service Provider Organizations, fostering collaborative partnerships
Reviews, assesses, and recommends policies, procedures, and programs to meet patient needs while balancing organizational constraints, and provides leadership to designated work groups, programs, and committees
Ensures the delivery of safe, exceptional patient care through continuous quality improvement initiatives, aligned with Ontario Health atHome Quality & Risk Framework
Participates in organizational and system-level projects related to program service delivery enhancements and home care modernization, in accordance with new legislation
Clinical Practice Lead, Wound Care
Home and Community Care Support Services
06.2016 - 03.2022
Provides leadership in the planning, development, evaluation and improvement of clinical practice in wound care
Leads care conferences and assists frontline staff in developing complex wound care plans
Builds and maintains collaborative relationships with patients, families, retirement homes, and organizational levels
Establishes and monitors advancements in home and community care standards and service provider organizations
Coordinates the Regional Long Term Ventilation Program, focusing on long-term vent patients
Develops and analyzes research papers and articles on wound, ostomy, and continence care, ensuring comprehensive evaluations
Wound Ostomy Resource Nurse
Saint Elizabeth Health Care
01.2013 - 05.2016
Responsible for developing and implementing best practices in wound and ostomy care
Optimized nursing resources and strategically managed both patient outcomes and organizational performance
Led a project to enhance education and preceptorship expertise, strategically advancing the organization's wound and ostomy care capacity
Provided specialized knowledge in wound and ostomy nursing, delivering high-quality nursing care through expert application of the nursing process
Visiting Registered Nurse
Saint Elizabeth Health Care
12.2011 - 12.2012
Responsible for designing and executing home-based patient care plans from hospital discharges and physician referrals
Implemented care in strict accordance with facility guidelines
Delivered specialized wound and ostomy nursing care, utilizing expert knowledge in the nursing process
Cultivated productive relationships with Home and Community Care case managers, patients, families, physicians, and other healthcare team members to assess, implement, and evaluate home-based patient care
Registered Practical Nurse
Advantage Laser Clinic
02.2011 - 11.2011
As lead nurse, led day-to-day clinic operations for multiple locations
Provided counseling and health education on proper nutrition and smoking cessation techniques
Designed and executed comprehensive programs on laser hair rejuvenation, laser-based tattoo removal, and weight loss treatments
Actively listened and addressed challenging questions from both existing and prospective patients
Registered Practical Nurse
Hellenic Home
09.2010 - 06.2011
Delivered compassionate medical care and support to residents in a long-term care facility, ensuring their well-being and comfort through skilled nursing assessments, medication administration, and patient advocacy
Assessed, developed, and executed care plans in accordance with Hellenic Home and Ministry of Health and Long-Term Care guidelines
Collaborated with a diverse set of patients and healthcare professionals to deliver effective outcomes for a unit with 35-40 long-term care beds
Education
Masters in Nursing - Leadership in Professional Nursing Practice
University of Western Ontario
05.2025
Nurse Specialized in Wound Ostomy And Continence -
Wound Ostomy Institute Canada
12.2021
San’Yas Indigenous Cultural Cultural Safety Training -