Rianna Wilson
Lethbridge,Alberta
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
Seamless Group Inc
Lethbridge, AB
12.2020 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly and weekly payroll to handle financial needs for 4 internal businesses.
- Oversee end-to-end business processes to maintain proficiency and profitability.
- Put together realistic budgets based upon costs and fees for successfully operating business, to increasing revenue by 30%.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Business Owner/Operator
Adaptive Technologies Inc
Lethbridge, AB
01.2018 - 05.2021
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins by 10%.
- Employed prompt decision-making and in-depth research to resolve issues.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and motivated employees to perform daily business functions.
Office Manager
Lethbridge Orthotic Prosthetic Services
Lethbridge, AB
01.2013 - 01.2018
- Managed office operations while scheduling 40% of managers appointments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Management - Business Management
Griffith University
Gold Coast, AUS07.2013
College Diploma - Business Administration – Management
Lethbridge College
12.2011
Skills
- Business Planning and Strategy
- People and Culture
- Change and Growth Management
- Innovative and Visionary
- Build Revenue Streams
- Analytical and Critical Thinker
- Business Consulting
- Management Team Leadership
- Business Process Optimization
- Financial Reporting
- Develop Business Structures
Timeline
Business Owner/Operator
Seamless Group Inc
12.2020 - Current
Business Owner/Operator
Adaptive Technologies Inc
01.2018 - 05.2021
Office Manager
Lethbridge Orthotic Prosthetic Services
01.2013 - 01.2018
Bachelor of Management - Business Management
Griffith University
College Diploma - Business Administration – Management
Lethbridge College
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