Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Rianna  Norman

Rianna Norman

Irvine

Summary

Versatile performer with extensive experience in high-pressure environments. Transitioned to retail, applying customer service skills and operational knowledge. Developed leadership as Dance Captain and Choreographer, mentoring teams and fostering collaboration.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Goodwill
Cypress
01.2024 - 06.2025
  • Engaged customers to provide tailored service and support during merchandise selection, enhancing overall shopping experience.
  • Demonstrated comprehensive knowledge of store products and services to assist customers.
  • Resolved customer inquiries and complaints professionally and in a timely manner.
  • Organized visually appealing displays that attracted customer attention and encouraged sales.
  • Collaborated with team members to facilitate timely restocking of shelves, ensuring product availability for customers.
  • Tracked inventory levels and restocked items throughout the day.
  • Participated in regular inventory management and stocktaking activities.
  • Maintained cleanliness and orderliness of sales floor and fitting rooms consistently.

Education

Drama

University of California, Irvine
Irvine, CA
06-2029

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Project planning
  • Leadership skills
  • Creative thinking
  • Public speaking

Affiliations

Volunteer- 1 Shine Youth Center- Compton California (2020-2025)

Accomplishments

Best Performer at Oceanside Competition 2023- Show Choir Competition (competed with Los Alamitos Show Choir)

Timeline

Retail Sales Associate

Goodwill
01.2024 - 06.2025

Drama

University of California, Irvine

High School Diploma -

Los Alamitos High School
Rianna Norman