Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Administrative Manager
That Dutch Guy Landscapes
03.2013 - Current
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Interviewed, recruited and onboarded new staff.
Verified customer information for orderly, up-to-date online systems.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Coordinated company events and meetings for staff and clients.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Completed bi-weekly payroll for 4 employees.
Organized and updated databases, records and other information resources.
Shipping Supervisor
Endzone Sports Exchange
04.2009 - Current
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Met or exceeded production goals and objectives by following strict procedures.