Experienced host with exceptional customer service and communication skills in dynamic and fast-paced hospitality environments. Excels at managing guest interactions and committed to running a high standard restaurant while keeping a warm atmosphere. Collaborates well in teams and will not hesitate to keep an open mind when put in different situations. Seeking to transition into new workplace where I can transfer and further improve these skills.
>Cross-trained to handle responsibilities of the front of the house and expo
>Involvement with communication and leadership roles as I progressed into one of the more experienced staff members
>Maintained a positive energy and composure while working through a variety of setbacks during rush hours
>Gained experience in training multiple new hosts on restaurant practices and policies
>Ensured staff is not overworked by monitoring restaurant flow and taking on tasks to assist them