Rian Balogh
Toronto,ON
Summary
Dynamic Bartender/Shift Manager at Central Restaurants with a proven track record in enhancing customer satisfaction through effective communication and conflict resolution. Skilled in POS system operation and maintaining cleanliness standards, I foster a positive work environment while managing bar inventory and upselling strategies to drive revenue.
Overview
5
5
years of professional experience
Work History
Bartender Shift Manager
Central Restaurant
06.2025 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Bartender, Server, Shift Manager
King Taps
10.2022 - 06.2025
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Line Cook
Earls Kitchen + Bar
02.2021 - 08.2021
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Arts - Police Foundations
Conestoga College
Kitchener05-2017
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Customer service
- Suggestive selling
- Clear and effective communication
Languages
English
Timeline
Bartender Shift Manager
Central Restaurant
06.2025 - Current
Bartender, Server, Shift Manager
King Taps
10.2022 - 06.2025
Line Cook
Earls Kitchen + Bar
02.2021 - 08.2021
Associate of Arts - Police Foundations
Conestoga College
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