Riae HElen Soh
Buena Park
Summary
- Excellent skills at organizing and prioritizing and what is needed to be done
- Demonstrated skills to adopt quickly into a new environment appropriately
- Specialist at multi-tasking and time management
- Bi-lingual in Korean and English
- Proficient skills in Word, Excel, Power Point & Outlook
Overview
10
10
years of professional experience
Work History
Product Manager
Lucky Foods LLC
02.2024 - Current
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Coordinated design meetings and decisions with internal departments and teams.
- Coordinated project planning and execution with team members and team leads.
- Monitored market trends and competitor performance to update promotional strategies.
- Increased product adoption by developing and implementing effective marketing strategies.
- Developed product documentation to communicate upcoming features and products to internal teams.
Product Manager
Emart America Inc.
08.2018 - 02.2024
- Spearheaded the development of new Korean soup and Korean BBQ products, leveraging innovative approaches and creative insights.
- Enhanced methods for preserving, processing, packaging, and storing, with expertise in scientific disciplines.
- Innovated and created new food items for production by leveraging valuable consumer feedback and market trends.
- Collaborated with R&D teams, plant operators, flavor experts, and packaging and marketing specialists to proactively address and resolve challenges encountered during product development.
- Ensured compliance with regulatory standards on package labeling through a comprehensive understanding of USDA and FDA requirements.
- Introduced and marketed new products by developing integrated plans with production and sales schedules..
- Investigated and promptly resolved customer complaints related to food quality, service, or facility concerns, aiming to achieve utmost satisfaction.
- Determined product pricing by utilizing market research data and reviewing production and sales costs.
- Drove cost reduction efforts by working with suppliers and manufacturers.
Airline Passenger Agent
Asiana Airlines
09.2017 - 08.2018
- Planned route based on details provided by customer and computes ticket cost.
- Improved safety by answering inquiries regarding airplane emergency procedures.
- Generated passengers’ check-in and accommodation in speed manner
- Rebook passengers on late arrivals by maintaining customer satisfaction without compromising company guideline.
Technical Writer/Material Handling Specialist
Mochithings
10.2014 - 08.2015
- Planned, developed, organized, wrote, and edited products description & promotion on website.
- Contributed to increase revenue by supporting excellent operation, satisfying global customer base.
- Maximized revenue by writing creating strong content that fulfills company standards and audience goals.
- Stimulated sales by managing and organizing product inventory.
Education
Bachelor of Arts - Communications
University of Washington
Seattle, WA06.2017
Skills
- ESHA System
- Project Planning
- Product Strategy
- Product Development
- Marketing
- USDA, FDA Regulations
- Goal Setting
- Project Management
- Packaging
Timeline
Product Manager
Lucky Foods LLC
02.2024 - Current
Product Manager
Emart America Inc.
08.2018 - 02.2024
Airline Passenger Agent
Asiana Airlines
09.2017 - 08.2018
Technical Writer/Material Handling Specialist
Mochithings
10.2014 - 08.2015
Bachelor of Arts - Communications
University of Washington
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