Ria Dutta

Noteworthy Accomplishments :

• Although this multi-billion dollar global company has 90,000+ employees), I was one of the first 5 hires of the Toronto team for the iconic Ontario Subway Line Project(RSSOM).I got an opportunity to work actively with the HR and Finance team to optimize staffing budget (helped bring down a $7M excess in anticipated budget to $1M)
• Established DEI policies and cultural trainings.
• Introduced summer internships and early career programs for the project.
• Led the "women in construction" campaign.
• Improved employer branding through social media resulting in a 20% lift in organic search traffic.
• Established strategic talent sourcing programs and significantly improved our NPS survey.
• Actively contributed to a centralized document control for HR and have created an all-inclusive HR workflow from scratch that has significantly improved the talent experience.
• Identified three major bottlenecks in the hiring process and spearheaded task force to implement new technologies and strategies to overcome them, resulting in 31% faster time-to-hire.
• Conducted internal budget audit and discovered five key areas of redundant spending, saving $20,000 per year.

General role summary:

• Design and oversee our company’s hiring strategy.
• Work very closely with our recruiters and external agencies to manage sourcing, interviewing and employment processes.
• Lead, guide and coach a team of senior recruiters and ensure we hire exceptional employees to meet the company’s current and future needs.
• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance.
• Keep track of recruiting metrics (e.g., time-to-hire and cost-per-hire)
• •Implement new sourcing methods (e.g., social recruiting and Boolean searches)
• •Review recruitment software and suggest the best option for company needs.
• Research and choose job advertising options.
• Advise hiring managers on interviewing techniques.
• Recommend ways to improve our employer brand.
• Coordinate with department managers to forecast future hiring needs.
• Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events.
• Build the company’s professional network through relationships with HR professionals, colleges and other partners
• Created and drove talent acquisition and job placement strategies to attract diverse candidates.
• Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

• Collaborate with hiring leaders and the HR team to deliver full cycle recruitment including developing and deploying proactive sourcing and selection strategies to ensure we are hiring the best talent based on knowledge, skills, experiences, and alignment to our culture
• Utilize own creativity to come up with multi-pronged sourcing strategies to meet hiring needs
• Researching behavioral interviewing techniques and expertise to provide support and counsel to hiring managers throughout the selection process
• Leverage social media and recruiting tools to attract talent from a direct sourcing perspective and build talent pipelines
• Source potential candidates on niche platforms
• Parse specialized skills and qualifications to screen IT resumes using LinkedIn Recruiter, Lever, Workday etc
• Dedication to building diverse teams as a diverse team outperforms a homogeneous one, and that it takes active work to build a diverse pool of candidates.
• Participated in career fairs to promote the organization's brand and attract talented individuals.
• Maintained accurate records of all recruitment activities in applicant tracking systems.
• Developed relationships with universities and professional organizations to attract top talent.
• Managed recruiting budget through cost-effective advertisement and third-party recruiters.
• Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
• Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Coordinated implementation of people-related services, policies and programs through departmental staff.

• Full cycle recruitment for all IT positions in the Canadian Tire retail marketplace
• Write and post technical job descriptions
• Source potential candidates on niche platforms
• Parse specialized skills and qualifications to screen IT resumes using LinkedIn Recruiter, Lever, Taleo, Indeed
• ModernHire etc
• Perform pre-screening calls to analyze applicants’ abilities and interview candidates combining various methods (e.g
• Structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Participate in tech conferences and meetups to network with IT professionals
• Participate in employer branding and keep up to date with new technological trends and products
• Conduct weekly/monthly coaching to make sure my team has everything they need and also take the opportunity to chat about anything that’s important
• Providing all kinds of training and support to the recruitment team to help them with their day-to-day responsibilities.
• Maintained knowledge of legal requirements related to recruitment process such as Equal Employment Opportunity laws and government regulations.
• Identified opportunities and partnerships with universities or other organizations which could provide talent pipelines or internship programs.
• Coordinated schedules to arrange management interviews with applicants.
• Developed recruiting strategies to identify qualified candidates and build network.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.

• Launch the company’s Talent Development program
• Provide ongoing coaching and feedback to support leader and manager cohorts throughout the development program
• Use data to make educated recommendations to improve overall success and measure impact
• Manage the end-to-end recruitment process from drafting job postings, candidate search, screening, selection, offer through to closing and placement
• Assess candidate skills and experience by conducting preliminary interviews with candidates to gauge interest, personality, and salary requirements
• Ensure recruitment activity is updated regularly including weekly reporting on hiring, trends, successes, and challenges
• Collaborate with the Talent Acquisition team on internal promotions
• Conduct employment surveys following onboarding to improve the employee and candidate experience
• Ensure proper onboarding for new hires and the necessary documentation is completed promptly and accurately
• Provide intermediate HR support starting from onboarding paperwork, payroll, appraisals to exit interviews, understanding the business issues and challenges and proposing solutions to the team, proactively monitoring the use of current applications and advocating alternative solutions, technologies and usages to increase business performance, using a variety of methodologies to elicit user requirements, critically evaluating information gathered from multiple sources, authorize and organize the establishment of major departments and associated senior staff positions, establish financial and administrative controls
• WEBUILD – HEAD OF TALENT ACQUISITION, RSSOM PROJECT (Present)
• Noteworthy Accomplishments :
• Although this multi-billion dollar global company has 83,000+ employees (+11,500 including the sister company), I was one of the first 5 hires of the Toronto team for the iconic Ontario Subway Line Project (RSSOM)
• I got an opportunity to work actively with the HR and Finance team to optimize staffing budget (helped bring down a $7M excess in anticipated budget to $1M)
• Established DEI policies and cultural trainings
• Introduced summer internships and early career programs for the project
• Led the "women in construction" campaign
• Improved employer branding through social media resulting in a 20% lift in organic search traffic
• Established strategic talent sourcing programs and significantly improved our NPS survey
• Actively contributed to a centralized document control for HR and have created an all-inclusive HR workflow from scratch that has significantly improved the talent experience
• Identified three major bottlenecks in the hiring process and spearheaded task force to implement new technologies and strategies to overcome them, resulting in 31% faster time-to-hire
• Conducted internal budget audit and discovered five key areas of redundant spending, saving $20,000 per year
• General role summary:
• Design and oversee our company’s hiring strategy
• Work very closely with our recruiters and external agencies to manage sourcing, interviewing and employment processes
• Lead, guide and coach a team of senior recruiters and ensure we hire exceptional employees to meet the company’s current and future needs
• Update current and design new recruiting procedures (e.g
• Job application and onboarding processes)
• Supervise the recruiting team and report on its performance
• Keep track of recruiting metrics (e.g., time-to-hire and cost-per-hire)
• Implement new sourcing methods (e.g., social recruiting and Boolean searches)
• Review recruitment software and suggest the best option for company needs
• Research and choose job advertising options
• Advise hiring managers on interviewing techniques
• Recommend ways to improve our employer brand
• Coordinate with department managers to forecast future hiring needs
• Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events
• Build the company’s professional network through relationships with HR professionals, colleges and other partners
• Researched industry trends, best practices, and competitive landscape to stay up-to-date on current developments.
• Tracked market changes and competitor activity to develop strategies for growth opportunities.
• Collaborated with cross-functional teams such as marketing, product development, and finance to drive revenue growth objectives.
• Implemented strategies for increasing partner engagement by building out loyalty programs or other incentives.
• Balanced organizational and employee needs when developing fair and equitable human resources policies.
• Organized team meetings to review progress against established goals, track performance indicators, and share insights from customers.
• Developed comprehensive campaigns leveraging both digital and traditional channels to increase brand awareness among target audiences.
• Facilitated training and onboarding for incoming office staff.

• Overseeing administrative and operational tasks as well as daily account management
• Other responsibilities include social media management, providing support to the Sales team terms of creating sales content, performing active outreach to source potential partners, onboarding new clients as well as managing our existing clientele
• Worked very closely with a tight knit group of senior managers, engineering, design and executive founders, which means speaking each of their respective languages
• Conducted extensive research to stay ahead of the curve in terms of management tools and systems, analysing and creating business reports, handling all business correspondence, following up with clients, creating and sending off business contracts, handling invoices, working efficiently and accurately with tight deadlines
• Honestly speaking, a typical day entails rigorous multitasking and extending support to the team in brand new ways every day.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Built and maintained productive relationships with customers and internal partners.
• Acted as main point of contact in matters relating to client concerns and needs.
• Attended trade shows and conferences as a representative of the company.
• Monitored industry trends and made recommendations for changes in strategy accordingly.
• Presented product features and advantages to potential customers during sales meetings.
• Pitched to new clients by leveraging client base and targeting strategic partnerships.

• Design the company’s sales hiring strategy
• Work with sales directors to determine annual hiring needs
• Help hiring managers in crafting appealing job descriptions
• Advertise job postings on multiple recruiting sources
• Source candidates via various methods (like participating in events, organizing career days, using databases or social media)
• Conduct screening calls
• Shortlist candidates based on criteria of high performance in sales
• Schedule interviews on behalf of sales hiring teams
• Build relationships with candidates for the future
• Track metrics to spot successes and opportunities for improvement in the hiring process
• Support hiring teams and help them make objective hiring decisions
• Prepared offer letters outlining job responsibilities, salary details, benefits package.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.

• Content Development for study materials to support students

• Promoting and campaigning for an e-wallet system in Europe

• Occasionally provide volunteering recruitment support to organizations whose values and visions align with mine.
• My most recent and memorable recruitment experience was with CAMH (Centre of Addiction & Mental Health)
• Alongside regular non-unionized roles, I am extremely well versed in working with complex unionized roles.
• I gained sound knowledge of the implementation of collective agreements and policy compliance for ONA and OPSEU.
• Actively providing independent contracting services to organizations such as ReelCruit, Staff Shop & Frictionless Process to support their recruitment needs.
• Extensive experience with multiple application tracking systems such as Taleo, Workday, Lever, Bamboo HR, Greenhouse, HR Soft, Icims and proficiency with recruitment tools such as LinkedIn Recruiter, LinkedIn Sales Navigator, GitHub Dice etc.
• Possess a wide talent community through active outreach and engagement such as professional networking, campus recruitment, job-fairs etc.
• Have successfully supported and directly managed several large HR teams over the last 11 years.