Ria Antonette Bautista

General Administrative and Communication Duties:

• Manage phone calls, emails, in-person inquiries, and scheduling.
• Draft, prepare, and distribute internal and external communications.
• Provide assistance to clients with housing inquiries and the application process.

Financial and Record Management:
• Handle petty cash, cash deposits, issue receipts and invoicing.
• Track budgets, monitor expenditures, and maintain financial records with finance staff.

Document and Records Management:
• Maintain accurate and up-to-date client and adhering to privacy and data security protocols.
• Organize and manage both digital and physical filing systems in line with Records Information Management (RIM) standards.

Emergency and Safety Procedures:
• Respond to emergencies, managing communication through emergency call systems.

• Understand and execute evacuation procedures.

• Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
• Handled cash transactions, returns, exchanges, and refunds accurately while following company policies.
• Built relationships with customers to encourage repeat business.

Team Leadership and Production Support

• Supervise and lead a team of Line Engineers, supporting 24/7 production, managing lot dispositions, and resolving line issues.

Engineering and Issue Resolution

• Oversee production hold lots, identify production line issues, and support Product Engineers in qualification, test programs, and logistics.
• Collaborate with cross-functional teams to address production, quality, and test productivity improvement.

Process Improvement and Training

• Drive automation, efficiency projects, and process improvements, including reducing cycle times and enhancing productivity.
• Provide technical training for engineers and technicians.