Summary
Overview
Work History
Education
Skills
Certification
Extracurriculars and Interests
Timeline
Generic

Ria Jayaram

Markham,ON

Summary

An analytically strong double degree student with passion for technology and a drive to learn. Brings in great communication and collaboration skills developed through leadership and work experience in the technology industry. Excellent time management displayed through performance in the double degree program, extra-curricular involvement, and active participation as a varsity athlete.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Analyst

TD Bank
2023.01 - 2023.04
  • Acted as product owner and developer for numerous intranet builds
  • Revitalized the TD Wealth intranet homepage used by thousands of employees daily
  • Collaborated with various partners to detail and execute on project specifications
  • Gained insight on the world of accessibility within technology

Sponsorship Director

TO Hacks
2021.07 - 2022.05
  • Communicated with senior corporate leaders to develop partnerships with various sponsors and ensure a positive experience for hackers and sponsors
  • Lead and provided guidance for sponsorship coordinators
  • Organized and updated documentation on sponsors

Automation Engineer

Royal Bank of Canada (RBC)
2022.01 - 2022.04
  • Developed efficient automated scripts using Java and ReadyAPI Groovy scripting for cloud APIs to accelerate testing for contact centre scenarios and enrich consumer experience
  • Worked extensively with SIFT and Cyara to execute numerous contact centre scenarios
  • Gained experience with Jenkins and the DevOps pipeline

Developer

CGI
2021.05 - 2021.08
  • Communicated with internal team and client to ensure tech implementations ran smoothly
  • Participated in daily scrums and detailed NodeJS triage sessions
  • Collaborated with development team to organize sprints through JIRA
  • Updated code and Node packages through use of Git
  • Revised documentation for code and future deployments on Confluence
  • Facilitated knowledge transfer sessions for IT ticketing platform

National Lead - Strategy & Communications

Illuminate Universe
2020.09 - 2020.12
  • Launched the conference Class Pass bundle initiative through engaging in concept innovation, promotion, and customer outreach
  • Forged connection with Brock Goodman School of Business to secure a multi-year partnership
  • Gained executive communication skills by liaising with executives from companies including Deloitte Technology

Sales Associate

Canadian Tire
2018.07 - 2018.08
  • Enhanced customer experience through providing advice and expertise on products
  • Gained organization skills through inventory management, ensuring product availability

Camp Counselor

Camp Robin Hood
2017.07 - 2017.08
  • Facilitated and supervised activities for campers aged 7-9
  • Collaborated effectively with co-counselors to provide a safe, enjoyable experience
  • Received positive feedback and a return offer from upper management for summer 2018

Education

Bachelor of Business Administration -

Wilfrid Laurier University
Waterloo, ON
09.2025

Bachelor of Computer Science -

University of Waterloo
Waterloo, ON
09.2025

Skills

  • Analytical thinking and problem solving
  • Strong teamwork and communication
  • Eagerness to learn new technologies
  • Ability to execute under pressure

Certification

  • Javascript, Codeacademy, Sep 2021
  • NodeJS, Codeacademy - May 2021
  • Python, LinkedIn - May 2021

Extracurriculars and Interests

  • Running (varsity athlete)
  • Travel
  • Hiking
  • Literature
  • NFL

Timeline

Product Analyst

TD Bank
2023.01 - 2023.04

Automation Engineer

Royal Bank of Canada (RBC)
2022.01 - 2022.04

Sponsorship Director

TO Hacks
2021.07 - 2022.05

Developer

CGI
2021.05 - 2021.08

National Lead - Strategy & Communications

Illuminate Universe
2020.09 - 2020.12

Sales Associate

Canadian Tire
2018.07 - 2018.08

Camp Counselor

Camp Robin Hood
2017.07 - 2017.08

Bachelor of Business Administration -

Wilfrid Laurier University

Bachelor of Computer Science -

University of Waterloo
  • Javascript, Codeacademy, Sep 2021
  • NodeJS, Codeacademy - May 2021
  • Python, LinkedIn - May 2021
Ria Jayaram