Ria Dutta

• Lead end-to-end recruitment processes, including job requisition, candidate sourcing, screening, interviewing, selection and onboarding across all companies under the Eyelit banner (MESTEC, Eyelit, Optessa)
• Collaborate with hiring managers and HR Director to develop effective recruitment strategies aligned with the company’s goals and culture
• Utilize multiple channels (job boards, social media, networking events) to identify and attract top talent for various roles
• Ensure a positive and seamless candidate experience throughout the recruitment process, from initial contact to onboarding
• Promote the company’s brand as an employer of choice, both internally and externally, to attract high quality candidates
• Use recruitment metrics and data to evaluate the effectiveness of sourcing strategies and make data-driven recommendations for process improvements
• Build strong relationships with hiring managers, internal stakeholders, and external partners to align recruitment efforts with organizational needs
• Develops and conducts training for hiring managers and interviewers to teams are following best practices
• Makes ongoing recommendations on talent relates processes and systems to ensure optimal performance of HR systems and processes
• Assists HR Director with country specific HR related inquiries, concerns, and conflicts to ensure fair and consistent application of company policies and procedures

• Played a crucial part in shaping and optimizing the organization's talent acquisition efforts.
• I provided strategic counsel and insights to help the company attract, select and retain top-tier talent, ensuring alignment with our business objectives.
• By leveraging my expertise in HR and talent management, I contributed to the development of innovative recruitment strategies, streamline operational processes and foster a culture of talent excellence within our organization.
• Through ongoing collaboration with key stakeholders and a deep understanding of industry trends I assisted in driving our company's talent acquisition function toward sustainable success.

Noteworthy Accomplishments:

• Although this multi-billion dollar global company has 100k employees, I was one of the first 15 hires of the Toronto team for the iconic Ontario Subway Line Project (RSSOM). I got an opportunity to work actively with the HR and Finance team to optimize staffing budget (helped bring down a $7M excess in anticipated budget to $1M)
• Established DEI policies and facilitated cultural trainings.
• Worked towards summer internships and early career programs for the project by initializing Campus Recruitment
• Led the "Women in Construction" campaign.Improved employer branding through social media
• Established strategic talent sourcing programs and significantly improved our NPS survey.
• Actively contributed to a centralized document control for HR and have created an all-inclusive HR workflow from scratch that has significantly improved the talent experience.
• Identified three major bottlenecks in the hiring process and spearheaded task force to implement new technologies andstrategies to overcome them, resulting in 31% faster time-to-hire.

General role summary:

• Designed and oversaw the project's hiring strategy.
• Updated current recruiting procedures and designed new ones.
• Kept track of recruiting metrics (e.g., time-to-hire and cost-per-hire)
• Recommended ways to improve employer brand.
• Coordinated with department managers to forecast future hiring needs.
• Organized and participated in job fairs and career events.
• Built the company's professional network through relationships with HR professionals, colleges and other partners.
• Created and drove talent acquisition and job placement strategies to attract diverse candidates.
• Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

• Collaborated with hiring leaders and the HR team to deliver full cycle recruitment including developing and deploying proactive sourcing and selection strategies to ensure we are hiring the best talent based on knowledge, skills, experiences and alignment to our culture.
• Utilized own creativity to come up with multi-pronged sourcing strategies to meet hiring needs.
• Researched behavioral interviewing techniques and expertise to provide support and counsel to hiring managers throughout the selection process.
• Leveraged social media and recruiting tools to attract talent from a direct sourcing perspective and build talent pipelines.
• Sourced potential candidates on niche platforms
• Parsed specialized skills and qualifications to screen IT resumes using LinkedIn Recruiter, Lever, Workday etc.
• Remained dedicated to building diverse teams as a diverse team outperforms a homogeneous one, and that it takes active work to build a diverse pool of candidates.
• Participated in career fairs to promote the organization's brand and attract talented individuals.
• Maintained accurate records of all recruitment activities in applicant tracking systems.
• Developed relationships with universities and professional organizations to attract top talent.
• Managed recruiting budget through cost-effective advertisement and third-party recruiters.
• Compiled reports on recruiting activity to illustrate time-to-fill,cost-per-hire, and source of hire.
• Acted as brand ambassador to educate candidates on culture,career growth, benefits, and advantages of working for company.
• Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
• Coordinated implementation of people-related services, policiesand programs through departmental staff.

• Oversaw administrative and operational tasks as well as daily account management.
• Other responsibilities included social media management,providing support to the Sales team terms of creating sales content, performing active outreach to source potential partners, onboarding new clients as well as managing our existing clientele.
• Worked very closely with a tight knit group of senior managers,engineering, design and executive founders, which means speaking each of their respective languages.
• Conducted extensive research to stay ahead of the curve in terms of management tools and systems, analyzing and creating business reports, handling all business correspondence, following up with clients, creating and sending off business contracts,handling invoices, working efficiently and accurately with tight deadlines.
• Honestly speaking, a typical day entailed rigorous multitasking and extending support to the team in brand new ways every day.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals, developed successful customer relationships and quickly resolved service requests to increase sales.
• Acted as main point of contact in matters relating to client concerns and needs.
• Attended trade shows and conferences as a representative of the company.
• Monitored industry trends and made recommendations in strategy accordingly.
• Presented product features and advantages to potential customers during sales meetings.
• Pitched to new clients by leveraging client base and targeting strategic partnerships.
• Assisted with recruitment and talent retention.

• Owned the full cycle recruitment for all IT positions in the Canadian Tire retail marketplace.
• Managed a team of senior recruiters to ensure we hire exceptional talent to meet the company's current and future needs.
• Analyzed and drafted technical job descriptions.
• Sourced potential candidates on niche platforms
• Parsed specialized skills and qualifications to screen IT resumes using LinkedIn Recruiter, Lever, Taleo, Indeed, ModernHire etc.
• Performed pre-screening calls to analyze applicants' abilities and interview candidates combining various methods (e.g structured interviews, technical assessments and behavioral questions)
• Coordinated with IT team leaders to forecast department goals and hiring needs.
• Crafted and send personalized recruiting emails with current job openings to passive candidates.
• Participated in tech conferences and meetups to network with IT professionals.
• Participate in employer branding and keep up to date with new technological trends and products.
• Conducted weekly/monthly coaching to make sure my team has everything they need and also take the opportunity to chat about anything that's important.
• Provided all kinds of training and support to the recruitment team to help them with their day-to-day responsibilities.
• Identified opportunities and partnerships with universities or other organizations which could provide talent pipelines or internship programs.
• Developed recruiting strategies to identify qualified candidates and build network.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.

• Launched the company's Talent Development program.
• Initiated campaigns to acquire the talent needed to build a 15-million-dollar SaaS company by establishing and managing vendor lists.
• Provided ongoing coaching and feedback to support leader and manager cohorts throughout the development program.
• Directly managed a team of 16 team members as well as indirectly oversaw 15 freelancers.
• Used data to make educated recommendations to improve overall success and measure impact.
• Managed the end-to-end recruitment process from drafting job postings, candidate search, screening, selection, offer through to closing and placement.
• Ensured recruitment activity is updated regularly including weekly reporting on hiring, trends, successes and challenges.
• Conducted employment surveys following onboarding to improve the employee and candidate experience.
• Built the company's professional network through relationships with HR professionals, colleges and other partners.
• Researched industry trends, best practices, and competitive landscape to stay up to date on current developments.
• Tracked market changes and competitor activity to develop strategies for growth opportunities.
• Collaborated with cross-functional teams such as marketing,product development, and finance to drive revenue growth objectives.
• Implemented strategies for increasing partner engagement by building out loyalty programs or other incentives.
• Developed comprehensive campaigns leveraging both digital and traditional channels to increase brand awareness among target audiences.
• Streamlined processes dealing with development and succession language and methodology.
• Liaised between management and employees by relaying work information, adjustments and grievances.
• Assisted in employee recruitment, hiring and interview processes.
• Researched industry trends to inform compensation and performance strategies.
• Attended conferences, workshops and special events to recruit qualified candidates for company.
• Launched innovative incentive program to achieve low turnover rate in highly competitive market.

• Designed the company's sales hiring strategy.
• Worked with sales directors to determine annual hiring needs.
• Helped hiring managers in crafting appealing job descriptions.
• Advertised job postings on multiple recruiting sources.
• Sourced candidates via various methods (like participating in events, organizing career days, using databases or social media)
• Conducted screening calls and shortlisted candidates based on criteria of high performance in sales.
• Built relationships with candidates for the future.
• Tracked metrics to spot successes and opportunities for improvement in the hiring process.
• Supported hiring teams and help them make objective hiring decisions.
• Prepared offer letters outlining job responsibilities, salary details, benefits package.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.