Ria Albayalde

During my time working at Island Snow Shave Ice and Clothing, I developed a versatile skill set by balancing responsibilities across both food service and retail in a fast paced, customer focused environment. I consistently delivered high quality customer experiences by engaging with guest in a friendly, upbeat manner, taking orders efficiently and speed during peak hours while having the ability to multitask. My ability to seamlessly transition between roles allowed me to contribute to both sides of the business while supporting overall store. I build strong communication and teamwork skills by collaborating closely with coworkers to keep operations running smoothly during high traffic periods. Lastly, I have developed problem solving abilities by handling customers concerns with professionalism and a solution mindset to ensure every guest left with a positive impression and satisfaction.

I developed a strong foundation in retail operation and custom experience through my time at Uniqlo, a fast retailing company known for its high standards and efficiency driven environment in this role. I constantly delivered exceptional customer service by creating a welcoming and organized shopping experience assisting customers with product knowledge, sizing and styling and recommendations, and ensuring their needs were met with professionalism and care. I became highly scale at working in a fast pace, high volume setting balancing restocking fitting room management and maintaining a visual merchandising standards. Therefore, I gained handson experience with inventory management, including replenishment stock, organization and maintaining accurate product displayed in alignment with company guidelines. My attention to detail allowed me to uphold unique brand presentation ensuring the store remain clean, visually appealing, and assigned with seasonal campaigns. Also my communication and teamwork by working in a diverse a team oriented environment, where adaptability in reliability were essential. I learned how to handle customer concerns, effectively resolved issues with a calm and solution focused approach, and maintain a positive attitude under pressure. My experience at Uniqlo helped me build a strong time management skill, a customer first mindset and the ability to contribute to result driven retail team.