MEHAK SINGLA
Surrey
Summary
Canadian citizen with a proven track record in warehouse operations, inventory management and administration, with a positive attitude, is looking for a full time position where she can prove valuable to the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Equipment Inventory Coordinator (Contract-Project)
Vancouver Pile Driving
05.2024 - 09.2024
- Used Microsoft Excel to filter the Equipment Master list of 300-400 marine construction equipments in SharePoint.
- Clicked photographs of equipments in different sites in yard.
- Assisted in the implementation of an inventory management software system (Accumatica) for the new projects.
- Redesigning Disposal and Acquisition forms for the company.
- Compiled information on variety of issues regarding equipments from multiple sources,and presented in weekly board meetings or via Microsoft Teams.
Operation Support
Maersk Distribution Centre
08.2023 - 05.2024
- Creating new spreadsheets on Excel (TPAs) to maintain records of shipments in SharePoint.
- Processing trailer load slips for companies like Walmart, Canadian Tire, Amazon, or Marks in warehouse database systems and tracking them.
- Creating bill of lading and using rail websites like CN or CP rail to book freight shipments with plan numbers.
- Improved customer satisfaction by addressing inquiries, resolving issues, and maintaining open communication through Microsoft Outlook.
Casual Operations Support
VersaCold Logistics Services
02.2023 - 04.2023
- Greet drivers, help with signing in and out, reviewing paperwork
- Working with the database software, and preparing paperwork, scanning, and filing them in system via email
- Checking up with customer queries like delays or same day shipments.
Sr. Administrative Clerk
Routes Car Rental
05.2022 - 08.2023
- Ensured accurate record-keeping of driving licenses with data entry into TSD rental software.
- Managed high-volume phone calls, addressing inquiries of customers through emails.
- Creating inventory and daily business reports of the fleet using Excel and TSD software.
- Checking insurances for customers through credit cards or their personal for easy renting.
- Contributed to company growth by assisting in the training of new hires.
- Achieved targets like customer reviews by monitoring progress while providing ongoing support as necessary.
- Elevated client satisfaction through attentive listening skills, empathetic problem-solving approaches, and prompt resolution of issues.
Retail Sales Associate
Marks Warehouse
09.2021 - 03.2022
- Greeted customers and helped with product questions, rewards program and purchases through POS system.
- Maintained a clean and organized store environment, enhancing the overall shopping experience.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Arts - Visual Arts
University of The Fraser Valley
Abbotsford, BC01-2021
Skills
- Microsoft Excel
- Microsoft Word
- CN/ CP rail websites
- Microsoft Outlook, Microsoft Teams
- SharePoint
- Inventory optimization
- Shipping coordination
- Leadership and teamwork
- TSD rental
- Customer service and administration
Certification
- Communications certificate
- Safe check certificate
- WHMIS certificate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Equipment Inventory Coordinator (Contract-Project)
Vancouver Pile Driving
05.2024 - 09.2024
Operation Support
Maersk Distribution Centre
08.2023 - 05.2024
Casual Operations Support
VersaCold Logistics Services
02.2023 - 04.2023
Sr. Administrative Clerk
Routes Car Rental
05.2022 - 08.2023
Retail Sales Associate
Marks Warehouse
09.2021 - 03.2022
Associate of Arts - Visual Arts
University of The Fraser Valley