Rhythm Sethi

- Maintain and exceed utilization standards for trucks in the branch as well as in the business unit. Ensure that a rental fleet biggest location of Canada with 250+ trucks have proper licensing documents.

-Monitor sales performance metrics and adjust tactics to ensure quotas are consistently met or exceeded.

-Develop and maintain a robust pipeline of prospects to drive business growth and achieve sales targets.

-Collaborate with Regional Account Managers to convert leads into long-term business relationships and secure new accounts within the Greater Toronto Area (GTA).

-Leverage industry knowledge and competitive intelligence to position Ryder's offerings effectively against competitors.

-Understand and exceed the demands of customers in relation to coordination, dispatch, preparation and receipt of rental vehicles in a fast pace environment.

-Maintain and exceed utilization standards for trucks in the branch as well as in the business unit. Ensure that a rental fleet of 150+ trucks have proper licensing documents.

-Generating new leads for Regional Account Managers and working on securing new business within the GTA.

-Utilize cold calling techniques to identify and engage potential clients, generate leads, and convert prospects into rental and increase revenue by 25%.

-Develop and execute strategies to drive sales growth and achieve monthly, quarterly, and annual rental targets.

-Communicate sales performance results to the team, providing clear and actionable plans to drive sales and meet targets.

-Analyze sales data to identify trends, opportunities, and areas for improvement, and develop strategies to enhance performance.

-Support the continued training and development of existing team members by offering peer mentorship and conducting on-the-floor observations.

-Assist in onboarding and providing on-the-job training for new hires, ensuring new hires understand store operations and sales techniques.

-Conduct regular team meetings to review performance, discuss strategies, and set goals for continuous improvement.

-Understand customer needs and preferences to provide tailored product recommendations.

-Achieve sales targets by actively promoting Freedom Mobile's products and services.

-Upsell and cross-sell additional products and services to enhance customer satisfaction and increase sales.

-Maintain organized and accurate records of sales, inventory, and customer interactions on CRM.

-Track personal sales performance and adjust strategies as needed to achieve or surpass sales goals.

-Developed working relationships with internal and external customers while assisting with account management duties.

-Enhanced department structure and workflows to increase coverage and team efficiency in face of dynamic demands.

-Investigated and resolved customer escalations and complaints quickly. Managed team workload to reach production targets.

-Support ongoing development to refine sales strategies and improve quota achievement rates.

-Conduct training sessions to enhance the team's understanding of product details, benefits, and competitive advantages

-Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

-Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.

-Maintained client files with sales contracts, records of client interactions, client notes, and other information.

-Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

-Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.