Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rhythm Kapila

Brampton,Ontario

Summary

Experienced professional with a diverse background in the food and retail industries, including roles as a butcher at Sofina Foods and assistant manager at Tim Hortons. Demonstrated expertise in meat cutting, quality control analysis, and client account management. Consistently adhered to health and safety regulations while effectively managing staff and optimizing resources. Strong team member with excellent judgment and proficiency in project management software. Career goal is to leverage extensive experience in a leadership role within the food industry to drive operational excellence and ensure customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cash Consultant

UNICEF
01.2025 - Current
  • Assisted in marketing efforts by participating in promotional events and showcasing before-and-after photos of satisfied clients.
  • Maintained a professional demeanor at all times, representing the salon brand positively to clients and peers alike.
  • Utilized social media platforms effectively for promotion, generating new leads, and increasing brand awareness within the community.
  • Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.

Butcher

Sofina Foods
09.2022 - Current
  • Engaged in the butchering process, ensuring precision and quality of meat products
  • Adhered to strict health and safety regulations and maintained a hygienic workspace
  • Collaborated with colleagues to meet production goals and uphold product standards
  • Pickled meats for preservation and to achieve specific flavours for customers

Retail Sales Associate

Best Buy
12.2022 - 12.2023
  • Verified and updated customer information in company databases for billing, order processing and delivery purposes
  • Kept shelves neat, clean and organized through visual merchandising
  • Monitored industry patterns and trends in merchandising and learnt new sales techniques and best practices for acquiring and retaining clients
  • Resolved enquiries within target timeframes, escalating complex issues to senior teams for advice or solutions

HR Intern

Tim Hortons
08.2022 - 12.2022
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
  • Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
  • Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.

Assistant Manager

Tim Hortons
11.2020 - 09.2022
  • Recruited and hired staff for organizational vacancies and enforced consistent policies across the workforce
  • Set up business contracts, obtained signatures and processed paperwork
  • Managed complaints with calm, clear communication and problem-solving
  • Coordinated strategic plans for administrative services management and optimization to use available resources best

Assistant Restaurant General Manager

Firehouse Subs
07.2021 - 12.2021
  • Worked closely with chef and cooks to determine menu plans for special events or occasions
  • Oversaw maintenance and repair of restaurant facilities, ensuring a clean and inviting environment for customers at all times
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Maintained overall knowledge of functionality in every department to facilitate assistance when needed

Counter Cashier

Little Short Stop
11.2020 - 07.2021
  • Monitored cash in registers, ensuring that money was secured according to the facility's policy
  • Handled high-volume credit and cash transactions using point-of-sale (POS) systems efficiently
  • Developed team communications and information for meetings

Team Leader

McDonald's
10.2019 - 11.2020
  • Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results
  • Monitored staff performance and developed improvement plans
  • Maximized customer engagement and satisfaction by delivering excellent customer service
  • Actively listened to customers to fully understand requests and address concerns

Education

Diploma of Higher Education - Human Resource Management

Algoma University
Brampton, ON
12.2022

Diploma of Higher Education - Community and Social Service Mangement

Conestoga College
Kitchener, ON
12.2020

Bachelor of Arts - Arts

MCM DAV COLLEGE
Chandigarh, CH
12.2018

Skills

  • Meat cutting
  • Strong team member
  • Excellent judgment
  • Quality Control Analysis
  • Merchandising
  • Project management software
  • Client account management
  • Learning activity programs
  • Multimedia teaching tools
  • Microsoft Excel proficiency
  • Time management
  • Computer skills
  • Social media marketing
  • Customer service
  • Organizational skills
  • Excellent communication
  • Cash handling
  • Workspace organization

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

  • Food Safety Training & Certification
  • Retail Management Certificate

Timeline

Cash Consultant

UNICEF
01.2025 - Current

Retail Sales Associate

Best Buy
12.2022 - 12.2023

Butcher

Sofina Foods
09.2022 - Current

HR Intern

Tim Hortons
08.2022 - 12.2022

Assistant Restaurant General Manager

Firehouse Subs
07.2021 - 12.2021

Assistant Manager

Tim Hortons
11.2020 - 09.2022

Counter Cashier

Little Short Stop
11.2020 - 07.2021

Team Leader

McDonald's
10.2019 - 11.2020

Diploma of Higher Education - Human Resource Management

Algoma University

Diploma of Higher Education - Community and Social Service Mangement

Conestoga College

Bachelor of Arts - Arts

MCM DAV COLLEGE

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Rhythm Kapila