Rhys Evans
Calgary,AB
Summary
Strong background in the restaurant and bar industry with three years of experience, primarily focused on bartending and mixology. Currently a case manager at Trellis Society, dedicated to helping homeless youth achieve stable housing.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Trellis Society
10.2024 - Current
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Case Manager
Calgary John Howard Society - Roofs for Youth
10.2022 - 10.2024
- Supporting youth ages 15-19 experiencing homelessness, substance abuse and/or criminal involvement
- Managing crisis situations
- Building relationships with vulnerable populations using a trauma informed lens
Mixologist, bartender, server
Bridgeland Distillery
05.2022 - 11.2022
- Preparing, serving and creating, complex cocktails in an efficient and effective manner
- Facilitation of bottle sales at a high volume
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Enhanced customer experience by creating visually appealing and innovative cocktails.
Bartender
The Den and Black Lounge
10.2017 - 09.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Expeditor, Porter
Cactus Club Cafe
07.2016 - 07.2017
- Ensured accuracy while managing high order volumes through attention to detail and effective time management.
- Established strong communication between BOH and FOH.
- Managing bar stock, supporting bartenders, and maintaining overall bar cleanliness and organization.
Education
Bachelor of Science - Psychology, Anthropology
University of Lethbridge
Lethbridge, AB05-2022
EMR -
SAIT
Calgary, AB05-2015
High School Graduate - undefined
St. Francis High School
Calgary, Alberta01.2014
Skills
- Problem-solving
- Adaptability
- Relationship building
- Collaborative mindset
- Organization and multitasking
- Strong interpersonal skills
Certification
- Red Cross Standard First Aid/AED Certificate (Level C)
- Heart and Stroke Foundation Health Care Providers Card
- AGLC ProServe Card
- AGLC ProTect
Timeline
Case Manager
Trellis Society
10.2024 - Current
Case Manager
Calgary John Howard Society - Roofs for Youth
10.2022 - 10.2024
Mixologist, bartender, server
Bridgeland Distillery
05.2022 - 11.2022
Bartender
The Den and Black Lounge
10.2017 - 09.2018
Expeditor, Porter
Cactus Club Cafe
07.2016 - 07.2017
High School Graduate - undefined
St. Francis High School
Bachelor of Science - Psychology, Anthropology
University of Lethbridge
EMR -
SAIT