RHYANNE ZURSTEGGE
Narol,MB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Food & Beverage Server/Shift Supervisor
Rossmere Golf and Country Club
05.2021 - Current
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Cultivated warm relationships with regular customers.
Crisis Phone Operator
Klinic Crisis Phone Line
01.2023 - 08.2023
- Interviewed clients, reviewed records, and conducted assessments to evaluate mental or physical condition of clients or patients
- Offered supportive counseling and crisis intervention to individuals in crisis.
Food & Beverage Server
Earls Kitchen & Bar
03.2022 - 05.2022
- Answered customers' questions, recommended items, and recorded order information
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Front Desk Associate
L.A. Dance Academy
09.2021 - 03.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Transcribed phone messages and relayed to appropriate personnel.
Dance Instructor/Assistant
Ken Peter's Dance Express
09.2017 - 05.2021
- Worked in team-based environment to uphold quality and continuity of service to all clients
- Applied various teaching aids to minimize learning gaps and motivate students.
Food Server
Little Maria's
04.2016 - 12.2019
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
Master of Arts - Counselling Psychology
Yorkville University
Winnipeg, MB04.2026
Bachelor of Arts - Psychology
University of Winnipeg
Winnipeg, MB10.2023
High School Diploma -
Miles Macdonnell Collegiate
Winnipeg, MB06.2019
Timeline
Crisis Phone Operator
Klinic Crisis Phone Line
01.2023 - 08.2023
Food & Beverage Server
Earls Kitchen & Bar
03.2022 - 05.2022
Front Desk Associate
L.A. Dance Academy
09.2021 - 03.2022
Food & Beverage Server/Shift Supervisor
Rossmere Golf and Country Club
05.2021 - Current
Dance Instructor/Assistant
Ken Peter's Dance Express
09.2017 - 05.2021
Food Server
Little Maria's
04.2016 - 12.2019
Master of Arts - Counselling Psychology
Yorkville University
Bachelor of Arts - Psychology
University of Winnipeg
High School Diploma -
Miles Macdonnell Collegiate