Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Taylor

East Chezzetcook,Canada

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

31
31
years of professional experience

Work History

Customer Service Representative

Staples Contact Center
Sackville, Canada
2013.01 - Current
  • Jumpstart Coach.
  • Class Assist for New Hire Training.
  • High-touch team.
  • Facilities Team.

Guest Services

Tim Horton's
Porters Lake, Canada
2010.01 - 2013.01
  • Customer Service.
  • Fast-Paced Environment.
  • High Pressure Environment

Office Manager

Blue Water Doors
Dartmouth, Canada
2006.01 - 2008.01
  • Payroll.
  • Invoicing.
  • Accounts Payable / Receivable.
  • Scheduling/Appointments.
  • Customer Service.

Traffic Clerk

ATV/ASN
Halifax, Canada
2005.01 - 2005.12
  • Data entry.
  • Filing.
  • Office environment.

Quality Assurance Representative

ICT Group
Moncton, Canada
2000.01 - 2001.01
  • Evaluator.
  • Feedback and recommendations.

Salon Coordinator

Bangz Hair and Aesthetics
Dartmouth, Canada
1995.01 - 2000.01
  • Reception work.
  • Booking Appointed.
  • Placed product orders.
  • Hairdressing.

Education

Cosmetology -

Nova Scotia Community College
Dartmouth, NS
01.1996

Business Information and Technology -

Nova Scotia Community College
01.1994

Computerized Business Management

Home Ed Distance Education

WHIMIS
2025-07

Certified Effortless Experience Representative

Skills

  • Customer service
  • Employee training
  • Data entry
  • Quality assurance
  • Payroll administration
  • Problem resolution

Timeline

Customer Service Representative

Staples Contact Center
2013.01 - Current

Guest Services

Tim Horton's
2010.01 - 2013.01

Office Manager

Blue Water Doors
2006.01 - 2008.01

Traffic Clerk

ATV/ASN
2005.01 - 2005.12

Quality Assurance Representative

ICT Group
2000.01 - 2001.01

Salon Coordinator

Bangz Hair and Aesthetics
1995.01 - 2000.01

Cosmetology -

Nova Scotia Community College

Business Information and Technology -

Nova Scotia Community College

Computerized Business Management

Home Ed Distance Education

WHIMIS

Certified Effortless Experience Representative
Rhonda Taylor