Rhonda Taylor
East Chezzetcook,Canada
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
31
31
years of professional experience
Work History
Customer Service Representative
Staples Contact Center
Sackville, Canada
01.2013 - Current
- Jumpstart Coach.
- Class Assist for New Hire Training.
- High-touch team.
- Facilities Team.
Guest Services
Tim Horton's
Porters Lake, Canada
01.2010 - 01.2013
- Customer Service.
- Fast-Paced Environment.
- High Pressure Environment
Office Manager
Blue Water Doors
Dartmouth, Canada
01.2006 - 01.2008
- Payroll.
- Invoicing.
- Accounts Payable / Receivable.
- Scheduling/Appointments.
- Customer Service.
Traffic Clerk
ATV/ASN
Halifax, Canada
01.2005 - 12.2005
- Data entry.
- Filing.
- Office environment.
Quality Assurance Representative
ICT Group
Moncton, Canada
01.2000 - 01.2001
- Evaluator.
- Feedback and recommendations.
Salon Coordinator
Bangz Hair and Aesthetics
Dartmouth, Canada
01.1995 - 01.2000
- Reception work.
- Booking Appointed.
- Placed product orders.
- Hairdressing.
Education
Cosmetology -
Nova Scotia Community College
Dartmouth, NS01.1996
Business Information and Technology -
Nova Scotia Community College
01.1994
Computerized Business Management
Home Ed Distance Education
WHIMIS
07-2025
Certified Effortless Experience Representative
Skills
- Customer service
- Employee training
- Data entry
- Quality assurance
- Payroll administration
- Problem resolution
Timeline
Customer Service Representative
Staples Contact Center
01.2013 - Current
Guest Services
Tim Horton's
01.2010 - 01.2013
Office Manager
Blue Water Doors
01.2006 - 01.2008
Traffic Clerk
ATV/ASN
01.2005 - 12.2005
Quality Assurance Representative
ICT Group
01.2000 - 01.2001
Salon Coordinator
Bangz Hair and Aesthetics
01.1995 - 01.2000
Cosmetology -
Nova Scotia Community College
Business Information and Technology -
Nova Scotia Community College
Computerized Business Management
Home Ed Distance Education
WHIMIS
Certified Effortless Experience Representative
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