Rhonda Jimenez
RIDGECREST
Summary
Skilled Head Barista with experience managing high-volume, fast-paced cafes. Strong leadership abilities demonstrated through effective team management and staff training. Known for creating exceptional coffee drinks and providing superior customer service, contributing to increased customer satisfaction levels.
Overview
13
13
years of professional experience
2003
2003
years of post-secondary education
Work History
Manager/barista
Pony Espresso
RIDGECREST
09.2013 - Current
- Led daily operations of coffee preparation and service team.
- Trained and mentored new baristas on equipment use and beverage techniques.
- Maintained cleanliness and organization of the espresso bar area.
- Provided friendly and courteous service to customers.
- Conducted weekly inventories of supplies and restocked shelves as needed.
- Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
- Delivered goods to specified destinations in a timely manner.
- Coordinated inventory, stocking and ordering.
Education
Trona High School
Trona, CASkills
- Coffee preparation
- Equipment maintenance
- Inventory management
- Beverage techniques
- Supply restocking
- Team leadership
- Cleanliness
- Positive and professional
- Clear communication
- Active listener
- Friendly and outgoing
- Team player
- Cash register operation
Timeline
Manager/barista
Pony Espresso
09.2013 - Current
Trona High School