Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, hardworking and passionate with excellent time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Care Assistant-Casual
Youth Residential Addiction Services- AHS
03.2016 - Current
Developed and maintained positive relationships with youth to create safe and supportive environment.
Applied de-escalation and limit-setting techniques through Nonvoilent crisis interventions.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Participated in multidisciplinary team meetings to discuss progress of clients.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Health Care Aide-Casual
Alberta Health Services
11.2014 - Current
Provided assistance in daily living activities by dressing, bathing, and toileting patients.
Maintained clean, safe, and well-organized patient environment.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Kept accurate records of patients' care, condition, and progress.
Assisted with patient transfer and ambulation.
Delivered compassionate care and clear communication.
Administrative Assistant
Bianca Van Der Schaaf Home & Garden Real Estate
05.2021 - 06.2022
Answered multi-line phone system.
Placed purchase orders to maintain adequate stock.
Scheduled meetings and client appointments.
Coordinated appointments for the realtor to show marketed properties.
Maintained efficient office operations by handling errands and administrative functions.
Managed Facebook, Instagram content to keep brand messages consistent.
Maintained company's online social presence and created branded communications for social media campaigns.
Researched key industry trends and competitive insights to keep messaging relevant to target demographic.
Created engaging content to keep social media channels updated and on brand.
Increased customer engagement through social media.
Receptionist
Rhocel Enterprises Ltd
10.2020 - 04.2021
Greeted customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Collected payments, processed transactions and updated relevant records.