Rhonda Epps
Lake Elsinore
Summary
Dynamic professional with extensive experience in office administration and program management at R.E.Care Homes LLC. Proven ability to enhance workflows and improve employee onboarding processes, demonstrating strong problem-solving skills. Adept at maintaining confidentiality while delivering daily living assistance to children with special needs, ensuring their quality of life and well-being. Competent care giver professional for children and adults.
Licensed Marriage and Family Therapist
Adult Residential Facility Administrator
Short Term Residential Treatment Program Administrator.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Licensee/Administrator - Business Operations
R.E.Care Homes LLC
04.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Work directly with behavior specialist to develop comprehensive behavioral plans.
Administrator for Adult Residential Facility
Paradise Care Home
02.2017 - 01.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Worked with persons with intellectual delay in a Adult Residential Facility.
- Worked closely with behavior specialist to plan an implement IPP/IEPs.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
Licensed Marriage and Family and Child Therapist
Olive Branch Counseling Center
03.2014 - 09.2017
- Rendered mental health and counseling services to children and disabled adult clients, focusing on development of healthy relationships.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Delivered counseling services to families and couples dealing with familial issues.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
- Collaborated with interdisciplinary teams of healthcare providers to create comprehensive care plans for clients.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Program Manager for Children With Special Needs
Neighborhood House Association
01.1998 - 08.2009
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Work with children with disabilities, dual, diagnosis, conduct disorder etc.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Created programs for children who have autism and provided counseling with families to help support children.
Education
Master of Arts - Marriage And Family Therapy
National University
La Jolla, CA06-2000
Bachelor of Arts - Social Work
University of California, San Diego
La Jolla, CA06-1997
Skills
- Daily living assistance
- Dependable and responsible
- Problem-solving
- Office administration
Certification
Short Term Residential Facility Administrator
Adult Residential Facility Administrator
Timeline
Licensee/Administrator - Business Operations
R.E.Care Homes LLC
04.2022 - Current
Administrator for Adult Residential Facility
Paradise Care Home
02.2017 - 01.2022
Licensed Marriage and Family and Child Therapist
Olive Branch Counseling Center
03.2014 - 09.2017
Program Manager for Children With Special Needs
Neighborhood House Association
01.1998 - 08.2009
Master of Arts - Marriage And Family Therapy
National University
Bachelor of Arts - Social Work
University of California, San Diego
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