Summary
Overview
Work History
Education
Volunteer clubs
Timeline
DeliveryDriver
Rhonda Christianson

Rhonda Christianson

Medicine Hat,AB

Summary

Friendly, positive, and outgoing individual with many years of professional work experience. Well versed in general office procedures, using fax, photocopiers, multi-phone lines, etc. Enjoys working in new environments and work independently. Willing to obtain further training to meet job requirements. Ethically bound; maintains confidentiality and adheres to privacy policies and procedures. Familiar with accounts payable and receivables, as well as invoicing. Exceptional customer service skills; greeting customers promptly and enthusiastically. Experience interacting with people of diverse cultures and backgrounds. Responding to customer questions and concerns promptly and politely.

Overview

32
32
years of professional experience

Work History

Courier

FedEx
06.2024 - 09.2024
    • Drove safely at all times to avoid accidents and harm.
    • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
    • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
    • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
    • Ensured the safety of packages by properly handling fragile items during transportation and storage.
    • Followed company policies and procedures during shift.

Administrative office reception

Alberta Health Services
01.2024 - 03.2024
  • Managed office inventory to ensure adequate supplies were available for daily operations without excess waste or stock shortages.

Cashier

Hat News and Specialty Market Store
09.2022 - 11.2023
    • Greeted customers entering store and responded promptly to customer needs.
    • Welcomed customers and helped determine their needs.

Screener Admin.

Alberta Health Services
10.2022 - 04.2023
  • Complied with all federal, state, and local regulations as well as company rules.
  • Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.

Environmental I

Alberta Health Services
01.2015 - 02.2020
  • Improved environmental awareness by developing and implementing educational programs for the community.
  • Met with environmental agencies to discuss compliance and sustainability initiatives.
  • Managed hazardous waste disposal in accordance with regulations, minimizing potential health risks and environmental contamination.

Animal Health Technician

Pincher Creek Vet Clinic
01.2014 - 12.2019
    • Collected patient biopsies and blood samples for laboratory analysis.
    • Administered medications to animals in treatment and documented changes in condition.
    • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
    • Triaged incoming patients to determine treatment needs and urgency of care.
    • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
    • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
    • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
    • Participated in ongoing professional development opportunities to stay current on industry advancements and best practices in veterinary medicine.
    • Managed emergency cases efficiently with prioritizing critical tasks based on urgency.
    • Educated pet owners on preventative care measures, promoting overall animal health in the community.

Animal Health Technician

Cypress View Vet Clinic / Valley Pet Clinic
01.2002 - 12.2013
  • All job duties from above pertain to all Animal Health jobs...

Assistant Manager

MHSPCA
01.1998 - 12.2013

All Animal Health Technician duties as well as the assistant manager duties...

  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Facilitated team-building activities, enhancing team cohesion and morale.

Receptionist/Bookkeeper

Christianson's Plumbing and Heating
02.1993 - 12.2013

Home based business....

  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Animal Health Technician Diploma -

Olds College
Olds, AB

Prepare for college -

Medicine Hat College
Medicine Hat, AB

Volunteer clubs

Gas City Kiwanis club of Medicine Hat

President Jo Ann McTaggart

Medicine Hat SPCA

President Ryan Kessel

Timeline

Courier

FedEx
06.2024 - 09.2024

Administrative office reception

Alberta Health Services
01.2024 - 03.2024

Screener Admin.

Alberta Health Services
10.2022 - 04.2023

Cashier

Hat News and Specialty Market Store
09.2022 - 11.2023

Environmental I

Alberta Health Services
01.2015 - 02.2020

Animal Health Technician

Pincher Creek Vet Clinic
01.2014 - 12.2019

Animal Health Technician

Cypress View Vet Clinic / Valley Pet Clinic
01.2002 - 12.2013

Assistant Manager

MHSPCA
01.1998 - 12.2013

Receptionist/Bookkeeper

Christianson's Plumbing and Heating
02.1993 - 12.2013

Prepare for college -

Medicine Hat College

Animal Health Technician Diploma -

Olds College
Rhonda Christianson