Rhona Fortuno
Baybulls
Summary
Forward-thinking professional offering over 12 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven cooking skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chef/Lead Line Cook
O'Briens Whale And Bird Tours
06.2015 - Current
- I oversaw the grill, stove, and oven and cleaned equipment after every shift.
- I checked the freezer and refrigerator prior to each shift to verify the correct temperatures.
- Maintain a well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in the preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Inventoried food, ingredients, and supply stock to prepare and plan vendor orders.
- Prepare meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Cook Shift Leader
The Jigger- BayBulls
01.2020 - 05.2022
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspect the freezer and refrigerator daily to check and maintain proper temperatures.
Clerk/Customer Service Cashier
Dunne's Petroleum Inc.
12.2018 - 01.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or inperson to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Trained new clerks on company procedures and software tools, effectively contributing to their integration into the team.
- Maintained a filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for the restocking of low-stock items.
- I verified transactions, product orders and shipping dates and entered information into databases and reports.
- Processed documents and materials to disseminate information to appropriate parties.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Cashier
North Atlantic Petroleum
02.2016 - 11.2018
- Greeted customers entering the store and responded promptly to customer needs.
- I helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- I worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Certificate - Tourism And Hospitality
College of The North Atlantic
St. John's, NL07.2024
Diploma - Professional Caregiving
St. Augustine School Of Nursing
Lipa, Philippines03.2011
High School Diploma -
St. Joseph Academy
San Jose, Batangas, Philippines03.1994
Skills
- Food safety and sanitation
- Kitchen Management
- Effective Communication's
- Hospitality service expertise
- Sanitation Guidelines
- Workflow Optimization
- Sanitation Practices
- Staff Coordination
- Food Service Operations
- Safe Food Handling
- Cleaning and sanitation
- Customer Service
- Quality Control
- Food quality
Languages
English
Professional Working
Tagalog
Full Professional
Certification
- Food Handler Certification: January 2022–2027
- Front Desk Agent: October 2023
- Serve Responsible Newfoundland and Labrador: January 2024
- Manual Materials Handling (CCOHS): February 2024
Timeline
Cook Shift Leader
The Jigger- BayBulls
01.2020 - 05.2022
Clerk/Customer Service Cashier
Dunne's Petroleum Inc.
12.2018 - 01.2020
Cashier
North Atlantic Petroleum
02.2016 - 11.2018
Chef/Lead Line Cook
O'Briens Whale And Bird Tours
06.2015 - Current
Certificate - Tourism And Hospitality
College of The North Atlantic
Diploma - Professional Caregiving
St. Augustine School Of Nursing
High School Diploma -
St. Joseph Academy
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