Rhoel Juatco
Surrey,BC
Summary
Dynamic sales associate with a proven track record at Windsor Plywood Vancouver, excelling in customer service and problem-solving. Enhanced shopping experiences through custom product design and effective inventory management. Recognized for fostering strong client relationships and training new team members, contributing to a collaborative and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Windsor Plywood Vancouver
01.2022 - 04.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Designed custom doors.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Cut product to custom dimensions.
- Maintained accurate inventory records using point-of-sale systems.
- Evaluated and replenished stock levels.
- Created signage for new product, sale items, and general store use.
- Trained new team members on customer service best practices and store policies.
- Collaborated with management to streamline sales processes and improve efficiency.
International Courier
UMAC Express Cargo Vancouver
2015 - 2022
- Planned routes for package pick ups, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs and records to streamline operations and enhance accountability.
- Resolved customer inquiries and issues promptly, enhancing client relationships and service reputation.
- Implemented best practices for package handling to minimize damage during transit, increasing overall efficiency.
- Collected payments and calculated daily tallies.
- Monitored vehicle performance and conducted regular maintenance checks to ensure safety and reliability.
- Assisted in training new couriers on company policies, delivery techniques, and safety protocols.
Owner
Philippine Asian Chronicle
2005 - 2015
- Oversaw daily operations, coordinating logistics and distribution.
- Assessed income and expenses and adapted plans to improve profit levels.
- Event reporter/photographer.
- Advertising.
Education
No Degree -
Kwantlen Polytechnic University
Surrey, BCHigh School Diploma -
Port Moody Senior Secondary
Port Moody, BC01-1989
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Cash handling
- Verbal/written communication
- Stocking and receiving
- Store opening and closing
- Product sales
Languages
English
Native or Bilingual
Timeline
Sales Associate
Windsor Plywood Vancouver
01.2022 - 04.2025
International Courier
UMAC Express Cargo Vancouver
2015 - 2022
Owner
Philippine Asian Chronicle
2005 - 2015
No Degree -
Kwantlen Polytechnic University
High School Diploma -
Port Moody Senior Secondary
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