Summary
Overview
Work History
Education
Skills
Training
Timeline
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Rhoda A. Osemwengie

Regina,SK

Summary

An enthusiastic and dedicated individual with a proven track record of providing exceptional customer service in fast-paced environments. Offering a positive attitude, a quality-focused approach, along with a self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Sales Representative

Riize Business Solutions
02.2023 - 04.2023
  • Door-to-door sales of mobility plans and smart home security with TELUS Cooperation.
  • Handled all administrative aspects of sales including completing customer contracts
  • Maintained strong knowledge of all products, accessories, pricing, plans, promotions, and service features
  • Traveled through assigned territory to call on regular and prospective customers to solicit orders.
  • Helped customers with questions and complaints in person and over the phone whilst ensuring exceptional customer service.
  • Determined customer eligibility for products and services and consulted in the right direction whilst building a lasting relationship by connecting them with the company through myself

Breakfast Host/Kitchen Staff Member

Holiday Inn Express & Suites
06.2022 - 03.2023


  • Used coordination and planning skills to achieve results according to schedule.
  • Executed daily operations of the breakfast buffet which includes breakfast cook.
  • Maintained clean, trash-free dining area and workspaces.
  • Took inventory, restocked supplies, and made orders as needed.
  • Had full knowledge of and assisted guests with continental breakfast offerings in an informative and professional manner.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Circulated kitchen and guest service areas to identify support tasks and help other kitchen staff to increase efficiency in a fast-paced environment.

Administrative Assistant

Impact Global Multimedia
01.2020 - 12.2021
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone systems, routing calls, and delivered messages to over 15 staff and over 40 company subscribers and visitors.
  • Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
  • Recorded meeting minutes to provide a historical account of actions, and measure progress against the strategic plan and this drove efficiency by over 20%.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to the correct recipient.
  • Provided full transcription and editing services using Ms-tools for programs that were audio based.

Education

Diploma - Health Studies

University of Regina
Regina, SK

Skills

  • Verbal and written communication skills
  • Strong inclination for customer service
  • Collaborative relationships
  • Multitasking and time management
  • Organizational and planning skills
  • Basic food preparation
  • Cleaning and maintenance
  • Reliability and punctuality
  • Ms-office
  • Service standard compliance

Training

Food Safe L1-2022

Timeline

Sales Representative

Riize Business Solutions
02.2023 - 04.2023

Breakfast Host/Kitchen Staff Member

Holiday Inn Express & Suites
06.2022 - 03.2023

Administrative Assistant

Impact Global Multimedia
01.2020 - 12.2021

Diploma - Health Studies

University of Regina

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Rhoda A. Osemwengie